MONJA ERASMUS
ADMIN// MANEGMENT
Pretoria,GP
Summary
Dynamic and results-oriented professional with extensive experience in office administration and customer service. Excelled at BEST DEBT FINANCE by enhancing office efficiency and customer satisfaction. Skilled in data entry and administrative support, with a proven track record of fostering strong relationships and achieving significant improvements in operational productivity.
Overview
12
12
years of professional experience
9
9
Certifications
2
2
Languages
Work History
Office Assistant
BEST DEBT FINANCE
01.2023 - 12.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Lash Technician
MOI SALON MONTANA
03.2022 - 10.2022
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Encouraged repeat business based on quality of service and strength of client relationships.
- Followed strict safety standards to protect clients from injury or infection.
- Educated clients on how to clean and maintain lash extensions.
- Front desk duties
- Salon event planing
Manager
GAMMA GREEN CLEANING
01.2021 - 01.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Delivering of stock & collecting of raw metrials
General Manager
WONDERBOOM EXECUTIVE CAR WASH
03.2018 - 12.2021
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
Assistant
Steve Biko Academic Hospital
01.2013 - 07.2014
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Data secretary, admin
Education
No Degree - General Office Management & Computer Literacy
Magalies High School
21st Avenue, Rietfontein, Pretoria 04.2001 -
Skills
Office administration
Additional Information
i am an enthusiastic, self-motivated, responsible person.
I am a loyal employee, fast learner and a hard working person.
i enjoy working with people and always aim to do my best for my employer and the company.
I am keen in learning new skills and always improving myself
Certification
ATKV AFRIKAANS+
Timeline
Office Assistant
BEST DEBT FINANCE
01.2023 - 12.2024
Lash Technician
MOI SALON MONTANA
03.2022 - 10.2022
Manager
GAMMA GREEN CLEANING
01.2021 - 01.2022
General Manager
WONDERBOOM EXECUTIVE CAR WASH
03.2018 - 12.2021
Assistant
Steve Biko Academic Hospital
01.2013 - 07.2014
No Degree - General Office Management & Computer Literacy
Magalies High School
04.2001 -
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