Monique Ras
Kraaifontein, Western Cape
Summary
Experienced Administrative and Sales Specialist with a strong background in optimizing office operations, streamlining processes, and supporting customer service excellence. Skilled in procurement, scheduling, order tracking, and staff coordination. Known for improving efficiency, reducing costs, and ensuring smooth day-to-day office functions. Available immediately for full-time, part-time, and temporary administrative opportunities. Open to on-site, hybrid, or remote roles.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
Part-Time Admin & Customer Liaison Clerk
Sludge Products
01.2023 - Current
- Improved office efficiency with a digital filing system
- Reduced delivery issues through structured workflows
- Maintained inventory levels through proactive purchase order management
- Enhanced courier operations to speed up delivery timelines
Full-Time Mother & Family Manager
Career Break
01.2022 - 12.2022
- Managed complex household logistics and planning
- Pursued admin tech training and business management courses
Personal Assistant & Office Administrator
Africa Original Import & Export
09.2015 - 11.2021
- Streamlined admin systems to enhance overall performance
- Recovered outstanding invoices through persistent follow-ups
- Oversaw HR and payroll for a 30+ employee workforce
- Improved dispatch accuracy and procurement savings
- Strengthened client relationships through proactive service
Buyer
Allcast Foundry CC
12.2014 - 09.2015
- Negotiated supplier contracts to reduce costs
- Created a vendor performance tracking system
- Lowered transport expenses through logistics improvements
Sales & Administrative Clerk
Caprichem
09.2012 - 11.2014
Education
National Senior Certificate (NSC) -
01.2005 - 11.2005
Skills
- Office Administration & Coordination
- Document & Records Management
- CRM Software
- Microsoft Office Suite
- Email & Communication Handling (Gmail, Outlook)
- Supplier & Order Management
- Accounts Receivable & Invoicing
- Time & Calendar Management
- HR Support & Payroll Processing
- Workflow Optimization & Automation
- Customer Service & Client Retention
- Adaptability in Fast-Paced Environments
- Conflict Resolution & Team Collaboration
LANGUAGES
Afrikaans – Native
English – Proficient
PROFESSIONAL HEADLINE
Open to Full-Time, Part-Time & Temp
Timeline
Part-Time Admin & Customer Liaison Clerk - Sludge Products
01.2023 - Current
Full-Time Mother & Family Manager - Career Break
01.2022 - 12.2022
Personal Assistant & Office Administrator - Africa Original Import & Export
09.2015 - 11.2021
Buyer - Allcast Foundry CC
12.2014 - 09.2015
Sales & Administrative Clerk - Caprichem
09.2012 - 11.2014
Monument Park High School - National Senior Certificate (NSC),
01.2005 - 11.2005
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