Monique Nel
Cape Town
Summary
Effective at sourcing products, vetting vendors and managing bid process. Good relationship-builder and problem-solver with methodical approach and excellent verbal and written communication skills. Results-driven Procurement Officer offering superior research abilities, sound judgment and meticulous organizational skills. Meets internal supply needs while maintaining budget and operational goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
1
1
year of post-secondary education
Work History
Procurement Specialist
Azuraweb
10.2015 - Current
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
- Researched and identified potential new suppliers to increase vendor base.
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
- Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
- Established relationships with vendors and suppliers to streamline procurement operations.
- Negotiated contracts and agreements with suppliers to achieve best pricing and terms.
- Monitored pricing trends and negotiated pricing to optimize profitability.
- Maintained up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping.
- Evaluated supplier performance and identified areas for improvement.
- Analyzed market trends and identified optimal sources of supply to maximize cost savings.
- Oversaw inventory control, accounting, and supply reports.
- Promoted superior customer experiences by leveraging understanding of color, trends, styles, benefits and product value perception.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Developed and strengthened supplier relationships.
- Evaluated internal needs and developed plans for maintaining optimal supply levels.
- Set up and negotiated contracts to obtain favorable pricing and delivery structures.
- Input, analyzed and reported on data covering all aspects of procurement operations.
- Maintained current understanding of pricing structures, market conditions and trends in industry.
- Procured materials for squadron maintenance and repair services.
- Managed database of vendor details and pricing information to maintain organization.
- Negotiate contracts with vendors, securing best prices and terms for materials, equipment and services.
- Utilized software to order, track and invoice product shipments.
- Provided accurate and up-to-date records of leading procurement procedures.
- Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue, and profits.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Client Relationship Manager
Azuraweb
10.2015 - Current
- Addressed and resolved customer complaints and issues to improve satisfaction.
- Fostered customer trust by addressing concerns and needs using targeted problem-solving.
- Assessed client needs and developed plans to adequately address current and future objectives.
- Identified opportunities to cross or up-sell [Product or Service] and communicated customer needs to appropriate team.
- Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
- Retained updated knowledge of market competition and related offerings to generate favor for [Product or Service].
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Admin Manager
Protea Coin
11.2008 - 08.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Restaurant Manager
Butchers Block
08.2002 - 03.2008
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Education
No Degree -
Bloemfontein High School
Bloemfontein2000
Diploma - Purchasing, Procurement, And Contracts Management
CIPS Level 4 Diploma
01.2024 - Current
Skills
- Telephone and Email Etiquette
- Purchase Order Creation
- Price Dispute Resolution
- Order Placement
- Writing and Verbal Communication
- Effective Communication
- Knowledgeable in Sage Accounting
- Purchasing
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Company CultureCareer advancementPaid sick leaveStock Options / Equity / Profit SharingPersonal development programsLanguages
English
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)
Timeline
Diploma - Purchasing, Procurement, And Contracts Management
CIPS Level 4 Diploma
01.2024 - Current
Procurement Specialist
Azuraweb
10.2015 - Current
Client Relationship Manager
Azuraweb
10.2015 - Current
Admin Manager
Protea Coin
11.2008 - 08.2014
Restaurant Manager
Butchers Block
08.2002 - 03.2008
No Degree -
Bloemfontein High School
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