Monique Müller

• Stayed up to date on latest Excel features and updates, ensuring students received current and relevant instruction
• Introduced time-saving techniques like keyboard shortcuts and custom macros for increased efficiency in daily tasks
• Provided constructive feedback on work, identifying areas for improvement and suggesting strategies for success
• Established clear objectives for each lesson, ensuring students understood expectations and goals

• Self-motivated, with a strong sense of personal responsibility
• Excellent communication skills, both verbal and written
• Proven ability to learn quickly and adapt to new situations
• Skilled at working independently and collaboratively in team environment
• Passionate about learning and committed to continual improvement
• Managed time efficiently in order to complete all tasks within deadlines
• Assisted with day-to-day operations, working efficiently and productively with all team members
• Worked flexible hours across night, weekend, and holiday shifts
• Worked effectively in fast-paced environments
• Organized and detail-oriented with strong work ethic
• Paid attention to detail while completing assignments
• Resolved problems, improved operations and provided exceptional service
• Proved successful working within tight deadlines and fast-paced environment
• Skilled at working independently and collaboratively in a team environment
• Worked well in a team setting, providing support and guidance
• Demonstrated respect, friendliness and willingness to help wherever needed
• Strengthened communication skills through regular interactions with others
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Identified issues, analyzed information and provided solutions to problems
• Organized and detail-oriented with a strong work ethic
• Learned and adapted quickly to new technology and software applications
• Proved successful working within tight deadlines and a fast-paced environment

• Self-motivated, with a strong sense of personal responsibility
• Excellent communication skills, both verbal and written
• Proven ability to learn quickly and adapt to new situations
• Skilled at working independently and collaboratively in a team environment
• Worked well in a team setting, providing support and guidance
• Managed time efficiently in order to complete all tasks within deadlines
• Passionate about learning and committed to continual improvement
• Assisted with day-to-day operations, working efficiently and productively with all team members
• Worked effectively in fast-paced environments
• Worked flexible hours across night, weekend, and holiday shifts
• Demonstrated respect, friendliness and willingness to help wherever needed
• Strengthened communication skills through regular interactions with others
• Paid attention to detail while completing assignments
• Adaptable and proficient in learning new concepts quickly and efficiently
• Organized and detail-oriented with a strong work ethic
• Learned and adapted quickly to new technology and software applications
• Identified issues, analyzed information and provided solutions to problems
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Resolved problems, improved operations and provided exceptional service
• Proved successful working within tight deadlines and a fast-paced environment

• Close during Covid 19
• Self-motivated, with strong sense of personal responsibility
• Excellent communication skills, both verbal and written
• Worked flexible hours across night, weekend, and holiday shifts
• Paid attention to detail while completing assignments
• Resolved problems, improved operations and provided exceptional service
• Self-motivated, with a strong sense of personal responsibility
• Passionate about learning and committed to continual improvement
• Managed time efficiently in order to complete all tasks within deadlines
• Assisted with day-to-day operations, working efficiently and productively with all team members
• Worked effectively in fast-paced environments
• Demonstrated respect, friendliness and willingness to help wherever needed
• Strengthened communication skills through regular interactions with others
• Organized and detail-oriented with a strong work ethic
• Adaptable and proficient in learning new concepts quickly and efficiently
• Learned and adapted quickly to new technology and software applications
• Proved successful working within tight deadlines and a fast-paced environment
• Identified issues, analyzed information and provided solutions to problems
• Used critical thinking to break down problems, evaluate solutions and make decisions

Answering phones doing also debit and credits notes Checking Camera daily and waling in store also checking people sometimes

My professional experience includes:

Thinking like a hacker to anticipate the latest security threats.
Crafting and implementing security solutions to keep clients protected.
Monitoring security systems to identify and neutralize threats in real time.
Developing regular security reports and presenting findings to senior decision-makers.

• Debit and credit notes, phone skill, Filling, packing stock out, Working on Accworx programs, Working with the money for the cashiers, Working with clients if they want orders, Working on Excel, Microsoft, Outlook, Point of Sales Microsoft Word Accworx
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy
• Welcomed customers and helped determine their needs
• Maintained a balanced cash drawer, ensuring accurate accounting at end of each shift
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
• Built relationships with customers to encourage repeat business
• Greeted customers entering store and responded promptly to customer needs
• Assisted customers with returns, refunds and resolving transaction issues
• Worked flexible schedule and extra shifts to meet business needs
• Resolved customer complaints professionally, leading to improved customer relations and loyalty
• Helped customers complete purchases, locate items, and join reward programs
• Enhanced customer satisfaction by providing efficient and accurate cash transactions
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
• Handled multiple payment methods securely, minimizing discrepancies and potential losses
• Contributed to store success by maintaining high standards of cleanliness throughout the facility
• Answered questions about store policies and addressed customer concerns
• Restocked and organized merchandise in front lanes
• Worked closely with shift manager to solve problems and handle customer concerns
• Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes
• Stocked, tagged and displayed merchandise as required
• Provided backup support for other departments when needed, showcasing versatility within the retail environment
• Performed cash, card and check transactions to complete customer purchases
• Operated cash register to record transactions accurately and efficiently
• Worked with floor team and managers to meet wide range of customer needs
• Processed refunds and exchanges in accordance with company policy
• Learned duties for various positions and provided backup at key times
• Responded promptly to requests for assistance, spills and customer inquiries
• Identified and resolved discrepancies and errors in customer accounts
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift