Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Monique Campher

Cape Town

Summary

Efficient task completion. Skilled in menu planning, inventory management, and kitchen safety protocols. Excel in time management, teamwork, and adaptability, ensuring smooth kitchen operations and quality meal service.

Successful at maintaining smooth and high-quality operations. Experience coordinating supplies, preparing food, maintaining safety, and handling money. Familiar with updating records, adhering to health code regulations and training team members to maximize productivity.

Skilled Galley Cook with background in preparing various cuisines under high-pressure environments. Experience includes maintaining clean and orderly cooking stations, adhering to food safety regulations, and adjusting recipes to accommodate dietary restrictions. Strengths encompass strong knowledge of culinary techniques, ability to work in fast-paced settings, and commitment to delivering top-quality dishes. Previous roles have led to improvement in kitchen efficiency and enhancement of meal quality.

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

20
20
years of professional experience

Work History

Yacht Galley Cook, Hostess, Tour Guide

Eleanor (Private Yacht)
San Blas
08.2024 - 02.2025
  • Stocked pantries with dry goods, condiments, beverages.
  • Maintained a clean and safe work environment in the galley by adhering to all safety protocols.
  • Served meals in a timely manner while maintaining presentation standards.
  • Planned menus based on availability of ingredients and budget restrictions.
  • Prepared meals for small groups of passengers, ensuring all dietary requirements were met.
  • Talked to patrons about dietary issues and food allergies to prepare meals meeting individual needs.
  • Performed additional duties as assigned by the captain of the vessel.
  • Created daily specials using fresh ingredients available onboard.
  • Adjusted established recipes to meet special dietary and allergen restrictions.
  • Fishing& spearfishing with guests
  • Snorkelling reef
  • Sailing

Waitressing

Rossi's Italian Restaurant
Hermanus
08.2022 - 09.2024
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Served food and beverages to patrons and confirmed complete orders.
  • Stocked service areas with supplies during slow periods.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Promoted restaurant's daily specials through verbal communication with customers during their visit.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Presented food and beverages to guests at tables.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Informed customers of daily specials and signature menu items.
  • Resolved customer complaints professionally while maintaining positive attitude towards guests throughout dining experience.
  • Provided exceptional service to high volume of daily customers.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas prior to leaving shift.
  • Greeted customers as they entered the restaurant and provided them with menus.
  • Replenished beverages throughout dining experience, refilling glasses as needed or requested by customers.
  • Maintained knowledge of wine list so that recommendations could be made based on customer preferences.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Managed multiple tasks simultaneously while maintaining high levels of accuracy.
  • Worked closely with hostess staff to determine seating arrangements based on party size and availability of tables.
  • Brought food to tables in a timely manner, ensuring that all dishes were served hot and at correct temperatures.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Advised guests on specials and menu items, including ingredients and preparation methods.
  • Filled condiments and napkin containers during slack periods.
  • Cleared dirty dishes from tables promptly, resetting table settings for new guests quickly and efficiently.
  • Checked back with guests after delivering their meals to ensure satisfaction with service and quality of food.
  • Followed up with customers after meal to ask if they enjoyed their experience, addressing any concerns immediately.
  • Set up tables in between patrons to reduce wait times.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Answered questions about menu items in detail, providing accurate information regarding ingredients used.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Took orders for food and drinks, ensuring accuracy when entering items into the POS system.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Communicated effectively with kitchen staff regarding customer allergies or special dietary requests.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Processed payments accurately at end of meal using cash registers or POS systems, providing change when necessary.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Assisted other waitstaff members during peak hours, helping to serve additional customers when needed.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.

Permaculture Organic Farming

The Darling Bud
Pretoria
06.2020 - 08.2023

• Self employed entrepreneur business

• Cultivating culinary herbs and seasonal vegetables

• Specialising in Capsicums and medicinal plants

• Companion planting

  • Monitored fields to drive proper irrigation, weed control and pest control.
  • Developed and implemented sustainable farming practices to maximize profits.
  • Monitored crop health, soil fertility, water quality and other conditions to ensure optimal yields.
  • Coordinated planting, cultivating and harvesting operations
  • Cared for and maintained plants
  • Soil regeneration
  • Lunar planting methods

Music Production Artist Liaison

Tribal Gathering
Colon
12.2019 - 03.2020
  • Organized music artist appearances at event, including travel arrangements and accommodations from various countries
  • Organized personal Ryder's for sound equipment on stage and for travel purposes
  • Coordinated meet and greet at airport of Indigenous Tribes from over 60 countries, including music artist from across the world
  • Coordinated logistics of on-site artist activations such as meet and greets and shuttles to and from event
  • Nurtured relationships with artists and other internal teams to create positive rapport for future projects.
  • Researched potential new artists to add to roster of talent for the event
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked with cross-functional teams to achieve goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to the music event and indigenous cultural programmes we hosted
  • Promoted the organisation advertising through social media

Retreat Co-ordinator Assistant

Florestral, Sound of Healing
Diamante Valley, Tinamaste
06.2018 - 02.2020

• Ayahuasca Retreat Centre .

Facilitated in spiritual healing programmes

  • Assisted in the planning of meals, lodging, transportation, and program logistics for retreats
  • •Hosted arriving guests from different countries

• assisted in kitchen, food preparations and designing specific vegan meals

  • Organized outdoor activities such as hikes, nature walks
  • implemented team-building activities to encourage group collaboration.
  • Built and strengthened relationships with the guests and team members
  • Established trust between participants by creating a nonjudgmental atmosphere
  • Provided guidance and support to individuals during one-on-one conversations.
  • Conducted evaluations at the end of each retreat to measure impact and success.
  • Facilitated workshops on mindfulness, stress management, and other topics related to personal growth
  • Escorted individuals and groups on, sightseeing and through points of interest.
  • Created an engaging and safe space for retreat participants to share their thoughts and feelings.
  • Engaged with participants throughout the retreat by providing them with meaningful experience

Bartender

Klitsgras
Pretoria
01.2016 - 05.2018
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Poured wine, beer and cocktails for patrons.
  • Collected and organized daily till totals and tips.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Greeted frequent visitors by name and explained new promotions.
  • Stocked ice bins and coolers as needed throughout shift.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Balanced daily registers and generated sales reports for management.
  • Resolved customer complaints in a professional manner.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Made friendly conversation with customers to provide enjoyable bar experience.

Retail Shop Assistant

The Bliss Monger
Randburg
01.2016 - 12.2017
  • Restocked shelves with new inventory as needed throughout the day.
  • Ensured that all merchandise was properly tagged with price labels or scanned into the system for accurate tracking purposes.
  • Greeted customers upon entry and provided assistance with locating items.
  • Greeted and assisted customers with product selection and inquiries.
  • Kept supplies and spare parts organized for upcoming projects and daily use.
  • Assisted in receiving, unpacking, and organizing new stock deliveries.
  • Received items and orders and checked items for quality and accuracy against documentation.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Conducted inventory counts and audits as scheduled by management.
  • Computed purchases and received and processed cash or credit payment.
  • Completed end-of-day procedures such as reconciling cash drawers, completing closing paperwork, and securing the store premises.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Assisted in organizing promotional displays within the store to increase visibility of featured items.
  • Demonstrated a strong working knowledge of current promotions and sales initiatives within the store.
  • Answered incoming calls from customers seeking information about products or services offered by the store.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Organized stockroom shelves to ensure efficient product stocking and retrieval.
  • Assisted customers with returns and exchanges according to store policy.
  • Provided detailed product knowledge to customers when asked about features and benefits of products.
  • Created attractive merchandise displays to promote sales.

Bartender

Pandoras Art Gallery , Events, Cooking
Pretoria
01.2015 - 12.2017
  • Greeted new patrons on arrival
  • Poured wine, beer and cocktails for patrons.
  • Effectively multitasked within fast-paced environment.
  • Performed opening and closing duties including restocking supplies.
  • Food preparation & Cooked certain dishes
  • Hosted Art Moving nights
  • Monthly events

Leather and Jewelry Design

Self Employed
South Africa
01.2011 - 02.2017
  • Designed patterns
  • Hand Crafted leather designs, ranging from hand bags, hip bags, belts
  • Skillfully embellished, engraved, braided and embossed designs with precious stones.
  • Created unique designs
  • Custom made locally sourced leather
  • Adjusted designs to meet client demands.
  • Micro macrame jewelry (necklaces, bracelets, anklets,
  • Developed unique piece designs for individual clients.
  • Created pieces by hand for private customers or use as prototypes.
  • Surveyed project scope, assembly sequences and required materials using blueprints, drawings and instructions.
  • Managed multiple projects simultaneously ensuring timely completion within budget constraints.
  • Coordinated with customers to ensure satisfaction with final products.
  • Consulted with customers to understand needs, define expectations and discuss budgets for pieces.
  • Consulted with clients regarding their individual needs and preferences before beginning any project.
  • Set and mounted stones in jewelry pieces.
  • Evaluated pieces to assess quality and accuracy according to design.
  • Performed hand sketches of potential designs for customers.
  • Consulted with customers about desires and sizing needs for each piece.
  • Managed inventory of supplies, ensuring that adequate resources were available for production.
  • Collaborated with suppliers to source quality materials for production of jewelry pieces.
  • Examined finished products to verify quality and make final adjustments to meet customers desires and enhance appearances.
  • Found best materials and stones for high-quality pieces.
  • Worked with precious and semi-precious stones and metals to create exceptional designs.

English Teacher

Montessori
Edipal, Kerala
06.2010 - 06.2011
  • Provided feedback on written assignments submitted by students.
  • Cultivated collaborative and innovative learning environment to meet each student's unique educational needs.
  • Handled disciplinary problems with calm and poise and reported escalating issues to principal.

Restaurant Waiter

Bientangs Cave
Hermanus
01.2008 - 02.2010
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Brought wine selections to tables with appropriate glasses and poured for customers.

Horticulture and Landscaping

The Little Frog
Kleinmond
09.2004 - 12.2007
  • Answered customer questions regarding care and general knowledge of landscape.
  • Utilized automatic sprayers to mix and spray fertilizers and herbicides onto grass and trees.
  • Assisted with the installation of landscape features such as decks, patios and walkways.

Education

High School Diploma -

Rosenhof High - Girls High
Free State
11-2000

Some College (No Degree) - English Teacher

TEFL Teacher
India

Skills

  • Reliable
  • Hard working
  • Organized
  • Good people skills
  • Communicates well
  • Familiar with POS system
  • Excellent customer service
  • Problem solving
  • Time management
  • Creative
  • Team work
  • Loyal, dependable,
  • Always punctual

Languages

Afrikaans
First Language
English
Beginner
A1

Timeline

Yacht Galley Cook, Hostess, Tour Guide

Eleanor (Private Yacht)
08.2024 - 02.2025

Waitressing

Rossi's Italian Restaurant
08.2022 - 09.2024

Permaculture Organic Farming

The Darling Bud
06.2020 - 08.2023

Music Production Artist Liaison

Tribal Gathering
12.2019 - 03.2020

Retreat Co-ordinator Assistant

Florestral, Sound of Healing
06.2018 - 02.2020

Bartender

Klitsgras
01.2016 - 05.2018

Retail Shop Assistant

The Bliss Monger
01.2016 - 12.2017

Bartender

Pandoras Art Gallery , Events, Cooking
01.2015 - 12.2017

Leather and Jewelry Design

Self Employed
01.2011 - 02.2017

English Teacher

Montessori
06.2010 - 06.2011

Restaurant Waiter

Bientangs Cave
01.2008 - 02.2010

Horticulture and Landscaping

The Little Frog
09.2004 - 12.2007

High School Diploma -

Rosenhof High - Girls High

Some College (No Degree) - English Teacher

TEFL Teacher
Monique Campher