Summary
Overview
Work History
Education
Skills
Physical Address
Personal Information
Timeline
SoftwareEngineer

Monica Zamokuhle Msomi

Examinations Officer
Johannesburg,GP

Summary

Developed skills in structured and deadline-driven environment, focusing on precision and coordination. Gained expertise in managing schedules, handling data, and ensuring compliance with protocols. Seeking to transition into new field, leveraging strong organizational and problem-solving skills to make significant impact.

Experienced education professional prepared for this role. Proven ability to manage exam processes efficiently while maintaining high standards. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skills include exam scheduling, data management, and regulatory compliance, with reliable and flexible approach.

Personable and organized, with knack for managing and coordinating tasks efficiently. Possesses strong knowledge of exam protocols and administrative procedures, complemented by excellent data management and scheduling abilities. Committed to ensuring smooth and accurate exam processes that enhance overall experience for students and faculty.

Experienced with exam coordination, regulatory compliance, and student support. Utilizes organizational skills and attention to detail to ensure seamless exam processes. Knowledge of data management and confidentiality practices, ensuring accurate and secure handling of exam materials.

Results-driven exams professional with proven ability to manage exam logistics and ensure regulatory compliance. Adept at maintaining accurate records and supporting students through examination process. Known for strong team collaboration and adaptability in dynamic environments, consistently delivering reliable outcomes.

Dedicated Educational Instruction Worker offering training and support solutions for learning program development. Enjoys collecting information on various learning systems to compare effectiveness and implement next-level approaches. Actively assesses expressed needs of individuals and community to guide program research and creation.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Dynamic individual with hands-on experience in Academic and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

21
21
years of professional experience

Work History

Examinations Officer

SAICA
- Current
  • Company Overview: South African Institute of Chartered Accountants
  • On-line registration of examinations
  • Finalise all information required for on-line registration of candidates (exam dates, exam fees and other important exam related information);
  • Implementation of the candidates on-line registration forms:
  • Update information on the website, iMis and the exam system;
  • Communication with exam candidates, academic providers and training officers regarding the effective use of the on-line exam registration forms;
  • Implement the verification procedures/eligibility requirements (CTA, Professional Programme and Training requirements);
  • Test the effectiveness of the on-line registration system and facilitate processes to ensure necessary changes are made
  • Manage queries regarding online registrations
  • Distribution of exam admission/confirmation letters
  • Managing Special concession requests
  • Communication to the Special concession panel with regards to the applications
  • Setting up of special concession panel meetings, including the distribution of agenda pack
  • Communication of special concession dates with the academic programme providers
  • Communication with special concession applicants with regards to the application progress
  • Communicate the final outcome of the application to the special concession applicants
  • Distribution of the Special concession confirmation letters and all other correspondence to exam candidates
  • Selection and confirmation of the appointment of centre chief invigilators and invigilators, including the drafting and, distribution and checking return of confidentiality agreements to be signed by the chief invigilators
  • Correspondence and communication with chief invigilators, including drafting of chief invigilator instructions and running any training sessions to advise them of their duties when necessary
  • Ensure the appointment of sufficient number of assistant invigilators
  • Ensure that there is a signed confidentiality agreement received from each assistant invigilator
  • Ongoing communication with the chief invigilators and invigilators in the period leading up to the exam to ensure they are aware of all instructions and have received the appropriate amount of exam stationery
  • Arrange payment to chief and assistant invigilators
  • Get feedback from the chief invigilators after the exam and follow up on any concerns raised
  • Inform Chief invigilators regarding the final numbers of Special concession candidates by venue and the type of Special concession granted
  • Set out suitable criteria for exam venues for each of the exams
  • Ensure appropriate procurement processes followed with regard to the selection of appropriate venues
  • View venues, negotiate with suppliers and sign contracts for appropriate venues
  • Book appropriate venues (including payment of deposits)
  • Make payment for hire of venues and necessary equipment such as tables and chairs
  • Review the suitability of exam venues on an annual basis
  • Collaborate with SAICA’s OHS department regarding venues
  • Assist with the printing and filing of exam question papers
  • Processing of payment of printers
  • Assist with the checking, sorting and distribution and scripts Scripts after they have been marked
  • Assist with the wrap up procedures as carried out
  • Assist with the distribution of exam questions and solutions to universities electronically;
  • Assist with the collation of comments from universities;
  • Assist with the distribution of comments from universities to umpires
  • Assist with the selection, appointment and correspondence to markers
  • Assist with general and ad hoc correspondence with markers
  • Assist with the set up and running of the central mark centre
  • Ensure the necessary arrangements with facilities regarding the set-up of rooms/booking of rooms/cleaners
  • Arrangement of catering with canteen for markers for duration of mark centre
  • Communicating and appointment of administration hub to assist during mark centre
  • Set up of mark centre roster for exams officers to assist in monitoring the mark centre
  • Coordinate the appointment of temporary staff during the marking process
  • Set up of templates and assisting with administration on the electronic marking tool
  • Importing of senior markers and Team leaders on the marking tool
  • Importing of makers on the electronic marking tool
  • Importing of all candidates scripts on to the marking tool
  • Printing all necessary reports from the marking tool
  • Assist with reporting to umpires during the mark centre process
  • Assist in the verification processes with respect to: Verifying marks on the marking Tool
  • Verify the correctness of pass/fail lists
  • Printing and distribution of the exam results and stats to universities and other stakeholders
  • Printing and checking pass/fail letters and distribute to exam candidates
  • Import mark lists into iMis;
  • Preparation of raw and final statistics and pass/fail lists;
  • Assist with the preparation and pulling of scripts for borderline review
  • Assist in the management and administration of the ITC, APC and eWriting mail boxes
  • On a daily basis access the mail boxes and forward mails to relevant team members to address
  • Assist in setting up Examinations Committee meetings
  • Assist with the collation and distribution of any relevant documentation to members of the Examinations Committees
  • Assist in any financial processes within the Examinations Department
  • Assist in any other matters as may be requested from time to time
  • Refer member, trainee and student queries to relevant person
  • Perform any other functions or activities that may reasonably be required to enable SAICA generally or the unit specifically to achieve its strategies
  • South African Institute of Chartered Accountants

Higher Education Co-ordinator/Project Coordinator

Production Management Institute of Southern Africa
03.2015 - 01.2023
  • Attend to client queries
  • Provide feedback to clients regarding students within agreed timelines
  • Update and maintain learner academic records
  • Maintain good relationships with learners and ensure learner satisfaction
  • Induction of new students in absence of OTL or AM
  • Ensure accurate pipeline projections based on current classes
  • Ensure achievement of agreed class numbers
  • Capturing of assessment results
  • Ensuring effective scheduling of Key Accounts and public classes
  • Liaise with lecturers regarding lesson plans, assignments and tests
  • Preparation and execution of new modules
  • Ordering of textbooks and learner guides
  • Completion of qualification schedules for certificates
  • Co-ordination of campus and venue requirements
  • Updating all learner records on the Learner Management System
  • Adherence to academic policies and procedures
  • Capturing learner attendance and results into client reports
  • Supervise interns

Project Co-ordinator / Programme Co-ordinator

Production Management Institute
03.2015 - 12.2018
  • Meet with the sales team and understand the required deliverables and time-frames of the agreed project
  • Develop the project plan accordingly and get sign-off from the relevant DM or other Client Spokesperson
  • Ensuring that learnership agreements are compliant with SETA requirements
  • Prepare all documentation in accordance with SOP requirements and reporting to the QA
  • Ensuring that learners are loaded on LMS as well the relevant SETA database
  • Ensuring that learnership start-up requirements are adhered to in terms of checklist
  • Confirm facilitators in accordance with project plan
  • Confirm venues and/or refreshments in accordance with project plan
  • Ensure that the material is ordered in accordance with the project plan and delivered to the appropriate venue
  • Create a project dashboard per project
  • Ensuring that learners attend all classes
  • Update the LMS system with attendance and progress on POE submissions
  • Ensure that coach reports and learner evaluations are received per workshop
  • Prepare and provide client reporting on progress of the programme, as per SLA
  • Highlight areas of risk to managers to discuss with client
  • Ensure facilitator invoices are received and checked in accordance with the facilitator contract and project plan
  • Ensure that coach reports are received
  • Update project dashboard on a continuous basis
  • Schedule interval moderation and prepare files for internal moderation
  • Action feedback on internal moderation
  • Ensure adherence to SOP requirements
  • Uploading learner results/credits onto LMS and Seta database
  • Apply for PMI Certificates
  • Schedule external moderation
  • Prepare files for external moderation and external verifier where applicable
  • Action feedback from external moderation
  • Close-off SOP
  • Follow-up with Seta for Seta Certificates
  • Complete all updates on Project Dashboard
  • Liaison with DM, client, learners, Lead Facilitator, assessors and internal moderators
  • Quality Management ensuring all processes managed in line with our internal SOP process
  • Provide information with regards to the billing (supporting documentation or invoice purpose)

Examination/Assessment Officer

Damelin Durban City / Westridge Campus
10.2010 - 02.2015
  • Coordinate all assessment/certification audits in conjunction with QA/Academic/site of delivery management
  • Supervise centralized printing, making and moderation processes for all sites of delivery
  • Coordinate and assist with the compilation of the assessment/certification policies and procedures
  • Supervise all record keeping and archiving of student information
  • Supervise and coordinate credit exemptions across all sites of delivery
  • Coordinate historical marks capture process assist and coordinate the transition to the new assessment methodology
  • Support and liaison of the results/certification module in the student management system
  • Super-User for the results/certification module
  • Liaising with the IT department on the needs and requirements of the sites of delivery
  • Supervise the results/certification module from a centralized administrative perspective
  • Coordinate, train and update site of delivery staff for the results/certification module in the student management system
  • Coordinate the compilation of group academic calendars and exam timetables
  • Supervise and train invigilators prior to the exams and ensure that invigilators abide by the rules and regulations of both the Damelin and external stakeholders (SAIM, IMM, City & Guilds, SETAs, Galileo, ICB and Cruise Academy)
  • Supervise and ensure that custodians comply with deadlines and moderation process is done accordingly
  • Ensure that exam and test papers are set according to the required standards and meet the necessary criteria that are highlighted in the examination policy
  • Lecture/Facilitate–Diploma in Journalism & Media Studies Year 2, FET Certificate in TV & Radio Presenting and FET certificate in Graphic Design YR 1

Receptionist/Administrator/ PA to the senior Managers

ICESA City Campus
07.2008 - 08.2010
  • Promotion to be PA and Administrator
  • Moved to their sister company Damelin College

Marketing Executive

Izwi LoMzansi 98.0 FM
01.2008 - 07.2008
  • Marketing, promoting the station and assisting the station manager and the news department with writing and editing stories and the general running of the station
  • Attend conferences, workshops and press releases and reporting to the Heads of Departments
  • Better prospects

Journalist

Durban Youth Radio
01.2005 - 12.2007
  • Report, research, anchor, bulletin editing and translating news both English and Afrikaans

News Anchor & Editor

Greater Durban Television
01.2004 - 12.2005
  • The station had a seasonal contract.

Education

Grade 12 - undefined

Our Lady of the Rosary Secondary School

Bachelor of Business Administration: Honours - undefined

STADIO

Bachelor of Arts - International Relations

UNISA

Diploma - Journalism

Damelin Education Group

Certificate - Frontline & Public Relations

Damelin Education Group

International Computer Driving License (ICDL) - undefined

Damelin College

Certificate - Marriage Office

UNISA

Assessor - Services Seta Constituent Assessor

Eagle Wings Skills Development Consultants

Project Management - undefined

PMI

Skills Development Facilitator - undefined

Chartall Business College

Skills

Calm under pressure

Physical Address

1 Beacon Road,New Doornfontein,Johannesburg

Personal Information

  • ID Number: 8310130447084
  • Date of Birth: 10/13/83
  • Nationality: South African
  • Driving License: C1 (Code 10)

Timeline

Higher Education Co-ordinator/Project Coordinator

Production Management Institute of Southern Africa
03.2015 - 01.2023

Project Co-ordinator / Programme Co-ordinator

Production Management Institute
03.2015 - 12.2018

Examination/Assessment Officer

Damelin Durban City / Westridge Campus
10.2010 - 02.2015

Receptionist/Administrator/ PA to the senior Managers

ICESA City Campus
07.2008 - 08.2010

Marketing Executive

Izwi LoMzansi 98.0 FM
01.2008 - 07.2008

Journalist

Durban Youth Radio
01.2005 - 12.2007

News Anchor & Editor

Greater Durban Television
01.2004 - 12.2005

Examinations Officer

SAICA
- Current

Grade 12 - undefined

Our Lady of the Rosary Secondary School

Bachelor of Business Administration: Honours - undefined

STADIO

Bachelor of Arts - International Relations

UNISA

Diploma - Journalism

Damelin Education Group

Certificate - Frontline & Public Relations

Damelin Education Group

International Computer Driving License (ICDL) - undefined

Damelin College

Certificate - Marriage Office

UNISA

Assessor - Services Seta Constituent Assessor

Eagle Wings Skills Development Consultants

Project Management - undefined

PMI

Skills Development Facilitator - undefined

Chartall Business College
Monica Zamokuhle MsomiExaminations Officer