Summary
Overview
Work History
Education
Skills
References
Training
PERSONAL DETAILS
DRIVING LICENSE
Timeline
Generic

MONICA MSINDO

Cleaner
Swellendam,Swellendam

Summary

Detail-oriented professional with a proven track record of maintaining clean and orderly spaces, utilizing effective cleaning techniques and tools to ensure high sanitation standards are consistently met. Possesses strong knowledge of safety protocols and efficient cleaning methods, resulting in enhanced overall environment quality. Experienced with handling and managing linen supplies in fast-paced environments, utilizing meticulous attention to detail to ensure cleanliness and availability of linen. Knowledgeable in efficient distribution and inventory management practices.

Overview

12
12
years of professional experience
2007
2007
years of post-secondary education
3
3
Languages

Work History

Cleaner

Department of Health and Wellness
04.2020 - Current
  • Adhering to hazard analysis critical control points, occupational health and safety principals, cleaning work
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Changed bed linens and collected soiled linens for cleaning.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OHS regulations.
  • Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Rendering assistance to colleagues, supervisors and managers
  • Providing relief work to other facilities within the Hessequa area

Administration Clerk

Huis AA Tomlinson
10.2013 - 03.2020
  • Answering and dispatching calls, communicating with internal and external clients, assisting with procurement process, maintaining records, reception desk duties, facilitating communication within the organization, supporting manager, supervisor and staff, handling correspondence, arranging appointments, delivering messages, sorting mail, photocopying and faxing, taking minutes in meetings, replying to emails, and cleaning office or work area.

Education

Senior Certificate -

Swellendam Senior Secondary School
Swellendam, Western Cape

Skills

Waste management

Excellent communication

Hazardous material handling

Health and safety compliance

Health and safety regulations

Chemical handling

Quality assurance

Computer literate

Linen management

Waste management

References

Mrs. Rochelle Fredericks, Operational Manager, Department of Health and Wellness,Riversdale Clinic, 071 284 9642, 028-7138600

Mr. Jeffry Domingo Clinical Nurse Practitioner, Department of Health and Wellness, Riversdale Clinic,073 197 515, 02 8-713 8600

Mrs. Joanne Benjamin, SAC SUPPORT, Department of Health and Wellness, Riversdale Clinic, 078 591 9156, 028-7138600

Training

  • Health and safety representative Level 2 | N/A | 20225-03-11
  • Public Service Induction Programme for Level 1-5 | N/A | 2021-01 - 2021-01
  • Practical Component and Supporting Theory | N/A | 2013-01 - 2013-01
  • End User Computer Skills Programme | N/A | 2015-01 - 2015-01
  • Five Year Service Certificate Huis AA Tomlinson | N/A | 2018-01 - 2018-01


PERSONAL DETAILS

  • Date of birth: 1988-01-04
  • Nationality: South-African
  • Visa status: N/A
  • Marital status: Married (Customary)

DRIVING LICENSE

Driving license category: Code 10(C1)

Timeline

Cleaner

Department of Health and Wellness
04.2020 - Current

Administration Clerk

Huis AA Tomlinson
10.2013 - 03.2020

Senior Certificate -

Swellendam Senior Secondary School
MONICA MSINDOCleaner