Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

Monica Bouwer

Centurion

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

17
17
years of professional experience

Work History

Office Manager

Geyser Survey
04.2015 - 11.2023
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Assisted in recruitment process, conducting interviews and onboarding new employees to promote seamless integration into team dynamic.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Performed accounts receivable collections for past due accounts by conducting collection calls.
  • Collaborated with human resources on recruiting efforts, conducting interviews, and onboarding new hires.
  • Oversaw accounts payable and receivable functions to maintain timely payments and balanced books.

Computer Instructor

Kideo Comp
11.2010 - 03.2015
  • Collaborated with colleagues to develop interdisciplinary projects that incorporated technology, enhancing student learning across subjects.
  • Managed classroom behavior by implementing consistent policies and procedures, creating a positive learning environment for all students.
  • Implemented innovative teaching methods, improving overall student engagement and understanding of complex topics.
  • Administered assessments to monitor student progress and effectively adjusted instructional strategies as needed.
  • Processed software and hardware by coordinating user setups, installations and upgrades.
  • Supported students in identifying, setting and achieving personal goals.

Office Assistant

JDH Fire
02.2008 - 10.2010
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.

Cashier

Sandwich Barron
07.2006 - 01.2008
    • Greeted customers entering store and responded promptly to customer needs.
    • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
    • Built relationships with customers to encourage repeat business.
    • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
    • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
    • Monitored self-checkout systems and provided help in resolving complex problems.
    • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
    • Welcomed customers and helped determine their needs.

Education

High School Diploma -

Eldoraigne High School
Centurion, South Africa
12.2005

Skills

  • Filing and data archiving
  • Spreadsheet management
  • Office administration
  • Sorting and labeling
  • Correspondence handling
  • Data entry
  • Problem-solving
  • Time management
  • Organizing and Categorizing
  • Excel spreadsheets
  • Invoice Processing
  • Valid Driver's License

REFERENCES

Etienne Bouwer

Geyser Survey, Director

0824934946

etiennebwr@gmail.com

Timeline

Office Manager

Geyser Survey
04.2015 - 11.2023

Computer Instructor

Kideo Comp
11.2010 - 03.2015

Office Assistant

JDH Fire
02.2008 - 10.2010

Cashier

Sandwich Barron
07.2006 - 01.2008

High School Diploma -

Eldoraigne High School
Monica Bouwer