Monica Belinda
Brakpan
Summary
Motivated professional offering Diploma in Travel and Tourism. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable. Strong ability in customer service. Offering multilingual skills and problem solving . Highly organized, proactive and punctual with team-oriented mentality.
Overview
2
2
years of professional experience
Work History
Front End Cashier
Fatima Slinder
Springs, Gauteng
07.2022 - Current
- Greeted customers and Processed cash payments.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Approached every question or concern with calm and level-headed approach.
- Clean the place before closing up everyday
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
Restaurant Supervisor
Lurdes Augstin
Germiston , Gauteng
05.2022 - 07.2022
- I Worked as a cashier, as I would take orders and also do the balancing in the mornings and at the end of the day.
- Worked as a cleaner, Ensured that the restaurant was always clean and presentable.
- Worked as a waitress and ensured that no customer was left unattended.
- I also did delivery, delivered customer orders to their allocated address.
- Proved successful working within tight deadlines and a fast-paced environment.
Skills
- Telephone Reception
- Amazing Consumer service
- Administration skills
- Active listening skills
- Pay attention to detail
Languages
English
Advanced (C1)
English
Beginner (A1)
Italian
Elementary (A2)
Portuguese
Upper intermediate (B2)
Tonga
Intermediate (B1)
Xhosa
Elementary (A2)
Timeline
Front End Cashier - Fatima Slinder
07.2022 - Current
Restaurant Supervisor - Lurdes Augstin
05.2022 - 07.2022
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