MONGIKAZI DUBE
Roodeport
Summary
Experienced and enthusiastic professional with over 7 years in office management, administration, staff scheduling, and bookkeeping. Skilled Payroll Administrator with 1 year of experience, adept at problem-solving and analysis. Strong organizational and communication abilities for providing top-tier administrative and payroll support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Manager & Payroll Administrator
Mannequin Works
12.2022 - 05.2024
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly.
- Oversaw office inventory activities by ordering once a week, maintaining stock levels and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Facilitated smooth communication between 3 departments, addressing concerns promptly to maintain harmonious work relationships.
- Managed payroll data entry and processing for 50 employees to comply with predetermined company guidelines.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Calculated payroll deductions by accurately using Sage Payroll software and processed payroll to meet preset requirements.
- Prepared detailed reports on payroll activities for management review.
Office Administrator Assistant
MLM & Associates
01.2017 - 09.2019
- Managed approximately 25 incoming calls, emails and faxes per day from customers.'
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
Receptionist
Cosmo Paradise Guest House
06.2013 - 06.2016
- Welcomed more than 10 guests a day at the front desk and engaged in pleasant conversations while managing check-in process.
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
BA (Hons Degree) - Psychology
University of South Africa
Pretoria, South Africa03.2020
Bachelor of Arts - Applied Psychology
University of South Africa
Pretoria, South Africa03.2018
Skills
- Office management
- Proficient in proofreading methods
- Skilled in Microsoft Office applications
- Experienced in QuickBooks software
- Effective organizational skills
- Sage payroll administration
- Proven accuracy in tasks
- Digital document organization
- Analytical problem-solving
- Strong verbal communication
Certification
- Institution: Sage University
- Qualification: Sage Business Cloud Payroll Advisor
- Institution: PC Training & Business College
- Qualification: Certificate in Business Administration
LNGG
English
IsiZulu
References
Jackie, Moshweu, Sales Manager, 083 480 5680, Mannequin Works
Timeline
Office Manager & Payroll Administrator
Mannequin Works
12.2022 - 05.2024
Office Administrator Assistant
MLM & Associates
01.2017 - 09.2019
Receptionist
Cosmo Paradise Guest House
06.2013 - 06.2016
BA (Hons Degree) - Psychology
University of South Africa
Bachelor of Arts - Applied Psychology
University of South Africa
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