Hi, I’m
Mongezi Simelane
Administrative Assistant
Johannesburg
Summary
Dynamic business owner with a proven track record in customer service and business development. Successfully scaled operations while self employed in services, achieving R70k in the first year. Formerly an Administrative Assistant at Dischem Pharmacy, adept at fostering professional relationships and implementing efficient processes to enhance client satisfaction.
Overview
3
years of professional experience
1
Certification
3
Languages
Work History
Self Employed Services
Business Owner
01.2024 - Current
Job overview
- Established strong customer relationships through excellent communication and attentive Scholar and Staff transpotation service.
- Consulted with customers to assess needs and propose optimal solutions.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Scaled to 2 cars after success in the first year.
- Achieved a bottom line of R70k on the first year
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
Dischem Pharmacy
Administrative Assistant
08.2022 - 08.2023
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Msc Business AcademyJohannesburg, South Africa
FET Certificate NQF 4 from Human Resources Management
04.2001
Mondeor High SchoolJohannesburg, South Africa
Bachelor from Bachelors Degree
04.2001
Skills
Customer service
Certification
PDP and Drivers License
Football
Passionate about exploring emerging technologies and their applications in business processes.
Enthusiastic about sports, particularly football, for fostering team spirit and discipline.
Actively engages in entrepreneurial activities and management innovations
Timeline
Business Owner
Self Employed Services
01.2024 - Current
PDP and Drivers License
01-2024
Administrative Assistant
Dischem Pharmacy
08.2022 - 08.2023
Msc Business Academy
FET Certificate NQF 4 from Human Resources Management
04.2001
Mondeor High School
Bachelor from Bachelors Degree
04.2001
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