Mongezi Ntetha

• Developed and implemented sales strategies to increase customer base.
• Planned and coordinated staff training sessions for new and existing employees.
• Conducted weekly performance reviews with the sales team to ensure goals were being met.
• Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
• Created monthly reports on regional sales performance and presented to upper management.
• Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
• Assisted in developing pricing strategies based on market research data and competitor analysis.
• Analyzed customer feedback to identify areas where improvements could be made in products or services offered by the company.
• Intervened in difficult customer situations to resolve issues quickly and efficiently.
• Attended trade shows, conferences, and other events as a representative of the company's brand.
• Collaborated with other departments such as marketing, finance, logistics., to develop effective promotional materials for campaigns.
• Maintained relationships with customers through regular follow-up calls and emails.
• Identified potential opportunities for new business development activities.
• Developed incentive programs for top performing sales representatives.
• Established clear expectations for quality control processes among staff members.
• Identified new markets for penetration by carefully researching potential customers' buying habits.

• Set and monitor clear performance objectives for all team members and ensure they are achieved by training and developing a professional, highly skilled and motivated sales team.
• Implement performance counseling, discussions and management to ensure that all Sales Representatives focus on driving volume and promote the brands.
• Maintain a healthy sales division by focusing on sales and volume, call frequency and RSP.
• Co-ordinate the teams calling itineraries and frequency of account contact in order to ensure that the team calls effectively and that sales routes are fully optimized at all times.
• Maintain an accurate database to ensure the sales team has a full outlet base.
• Maintain visible productive relationships with outlet owners.
• Plan an effective sales division within allocated budgets including fuel expenditure and distance covered.
• Coordinate sales team activities and ensure sufficient tools of the trade available for usage.
• Manage and achieve sales standards.
• Develop a clear succession plan and contribute to the sales succession planning process.
• Assist with disciplinary measures by acting as ambassador on behalf of the Company.
• Oversee all disciplinary hearings as well as incapacity poor work performance processes

• Developed and implemented sales strategies to increase market share.
• Identified and developed new markets for products or services.
• Established relationships with key clients, while maintaining existing customer base.
• Created and presented monthly reports to management on sales performance.
• Analyzed data to identify trends in customer behavior and develop plans accordingly.
• Monitored industry trends and competitor activities to stay ahead of the competition.
• Collaborated with marketing team to create promotional materials for target customers.
• Managed daily operations of sales department, including supervision of staff members.
• Trained, coached, and mentored junior sales personnel to ensure success in their roles.
• Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
• Organized trade shows and other events as a means of increasing visibility in the marketplace.
• Developed pricing strategies that would maximize profits while still remaining competitive in the market.
• Participated in negotiations with vendors regarding product purchases or contracts.
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Tracked monthly sales to generate reports for business development planning.
• Assisted senior management in developing long-term strategic goals for the company's growth.
• Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
• Enhanced sales volume through skilled support to both new and inactive customers.
• Supported sales team members to drive growth and development.
• Built sales forecasts and schedules to reflect desired productivity targets.
• Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
• Reviewed operational records and reports to project sales and determine profitability.

• Designated Areas: Tsakane, Kwa Thema and Duduza
• Clients: TEGs (Shoprite Group, Pick n Pay, Spar group, Checkout, etc), Petroleum (Sasol, Engen, Caltex, BPs), General Trade (Spaza Shops and General Dealers), Wholesalers Liquors
• Managing 5 Sales Team Leaders, 7 Sales Reps and 1 Account Manager.
• Achieve sales volume and market share targets in identified segments.
• Implement the national, regional and adhoc promotions.
• Demand shapes promotion activities.
• Ensure effective placement of fridges as per the regional marketing plan.
• Execute customer signage according to the regional marketing plans.
• Manage price to regional recommended selling prices per channel guidelines.
• Ensure RED and all related activities are executed to CCBSA guidelines.
• Develop and manage sound customer relationships.
• Ensure rep calling is executed according to the defined TSP per channel.
• Conduct monthly customer account reviews.
• Handle customer and consumer complaints and queries.
• Manage product quality according to CCBSA quality standards.
• Manage sales administration.
• Oversee budget to promotional plans

Designated Areas: Bizana, Lusikisiki, Flagstaff

Clients: Taverns, Key Accounts (Shoprite Liquor, Rhino Liquor, etc), Wholesale Liquors (Sussens Group, MassCash, etc)

Manage 5 Reps.

Achieve sales volume and market share targets in identified segments.

Implement the national, regional and adhoc promotions according to the RMP.

Demand shaping promotion activities.

Ensure effective placement of fridges as per the regional marketing plan.

Ensure BTL merchandising execution according to regional marketing plan.

Execute customer signage according to the regional marketing plans.

Manage price to regional recommended selling prices per segment guidelines.

• Manage the brand category to SAB guidelines.
• Ensure AMPPS and all related activities are executed to SAB guidelines.
• Develop and manage sound customer relationships.
• Ensure rep calling is executed according to the defined TSP per segment.
• Conduct monthly customer account reviews.
• Handle customer and consumer complaints and queries.
• Manage product quality according to SAB quality standards.
• Manage sales administration.
• Manage budget to promotional plans guidelines.
• Manage trade visits.