Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mondli Botha

Pre Sales Engineer
Johannesburg

Summary

Proven track record in enhancing sales processes and client satisfaction at BCX through expert proposal development and exceptional communication skills. Spearheaded pre-sales strategies, achieving significant conversion improvements. Collaborated effectively across teams, demonstrating critical thinking and multitasking abilities. Notably increased revenue by identifying upselling opportunities, underscoring a commitment to results and client success.

Overview

13
13
years of professional experience
6
6
Certifications

Work History

Pre Sales Engineer

BCX
Centurion
08.2022 - Current
  • Educated clients on the technical aspects of products, ensuring they had a clear understanding of functionality and benefits.
  • Participated in industry events and conferences, representing company products while engaging potential customers.
  • Delivered compelling product demonstrations that showcased key features and benefits, leading to higher conversion rates.
  • Generated detailed reports outlining client requirements and proposed solutions, providing valuable information for both sales and engineering teams.
  • Streamlined the pre-sales process for increased efficiency and accelerated deal closure rates.
  • Worked closely with post-sales teams to ensure smooth project handoffs, minimizing any disruptions in service delivery.
  • Provided critical input on new product development initiatives based on feedback from prospects and existing customers.
  • Assisted sales teams in achieving revenue goals through strategic pre-sales activities and close collaboration.
  • Managed the RFP/RFI response process, ensuring timely delivery of accurate and comprehensive proposals to prospective clients.
  • Resolved complex technical issues during pre-sales engagements, demonstrating problem-solving skills that built customer trust in our solutions.
  • Evaluated competitors'' offerings to identify areas where company products could excel or needed enhancements.
  • Created customized proposals that highlighted the unique value proposition of products for each prospective client.
  • Provided technical expertise and support during the sales process, increasing customer confidence in product capabilities.
  • Developed strong relationships with clients, resulting in repeat business and a high level of customer retention.
  • Collaborated with sales teams to strategize on ways to optimize product offerings and meet client needs.
  • Helped customers improve results by recommending changes focused on lowering costs, increasing production, or adding new functionality.
  • Organized product demonstrations and trial installations of equipment to promote products.
  • Responded to specific customer requests, including RFP responses and industry-specific solutions.
  • Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
  • Collaborated with cross-functional teams to deliver successful product implementations.

Snr Dell Pre-Sales Engineer

Axiz
Johannesburg
05.2018 - 07.2022
  • Educated clients on the technical aspects of products, ensuring they had a clear understanding of functionality and benefits.
  • Participated in industry events and conferences, representing company products while engaging potential customers.
  • Generated detailed reports outlining client requirements and proposed solutions, providing valuable information for both sales and engineering teams.
  • Delivered compelling product demonstrations that showcased key features and benefits, leading to higher conversion rates.
  • Worked closely with post-sales teams to ensure smooth project handoffs, minimizing any disruptions in service delivery.
  • Helped team implement successful sales strategies for complex engineering projects.
  • Configured and modified product systems to meet customer-specific needs.
  • Delivered technical presentations matching audience level of expertise to explain products and services to customers.
  • Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
  • Utilized creative problem-solving skills to overcome technical challenges in the sales process.
  • Contributed additional revenue to sales plans through resale opportunities.
  • Collaborated with cross-functional teams to deliver successful product implementations.
  • Worked with customers and engineering team to determine equipment needs and system requirements.
  • Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
  • Tracked sales data for analysis and forecasting.
  • Created product training plans centered on customer success and satisfaction.
  • Wrote detailed technical documentation for company products.
  • Responded to specific customer requests, including RFP responses and industry-specific solutions.
  • Organized product demonstrations and trial installations of equipment to promote products.

Account Manager, Inside Sales

Axiz
Johannesburg
06.2016 - 08.2018
  • Developed and implemented sales strategies to increase revenue.
  • Increased overall revenue by identifying upselling opportunities and presenting relevant product offerings to existing clients.
  • Delivered informative product demonstrations to prospective clients, showcasing the value of our offerings in meeting their specific needs.
  • Developed strong relationships with key clients, resulting in increased account retention and growth.
  • Consistently met or exceeded quarterly sales targets by diligently monitoring progress toward goals.
  • Boosted client satisfaction by effectively addressing concerns and providing tailored solutions.
  • Conducted thorough market research to identify emerging industry trends, adjusting sales strategies accordingly.
  • Expanded client base through targeted prospecting and effective lead generation efforts.
  • Collaborated closely with cross-functional teams to ensure seamless service delivery for clients.
  • Consistently maintained high levels of client satisfaction through proactive communication and prompt problem resolution.
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
  • Effectively resolved escalated client issues in a timely manner while maintaining positive working relationships.
  • Maintained a high level of product knowledge, enabling confident and informed sales presentations to potential clients.
  • Strategically prioritized workload based on account size, potential revenue gains, or risk factors affecting success.
  • Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.

Sales Consultant

Incredible Connection
Johannesburg
09.2011 - 09.2016
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Maximized customer retention by resolving issues quickly.
  • Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.

Education

Diploma - Financial Computing And Accounting

College Campus
Randburg

Damelin
Midrand

Skills

Proposal Development

Lifecycle management

Requirements management

Consultative sales techniques

Pre-sales support

Field consulting

Compliance reviews

Technical consulting

Problem-Solving

Excellent Communication

Decision-Making

Teamwork and Collaboration

Planning and Coordination

Flexible and Adaptable

Self-Motivated

Active Listening

Multitasking Abilities

Critical Thinking

Training and Development

Certification

Dell information Storage and management v4

Timeline

Rubrik Technical Associate

08-2023

Rubrik Ransomware Recovery Expert

08-2023

Rubrik Technical Professional

08-2023

Netbackup 9.0 and Appliance 4.0 TOI Curriculum

06-2023

Pre Sales Engineer

BCX
08.2022 - Current

Dell information Storage and management v4

02-2021

Dell Technology architect, midrange storage solutions version 2.0

02-2021

Snr Dell Pre-Sales Engineer

Axiz
05.2018 - 07.2022

Account Manager, Inside Sales

Axiz
06.2016 - 08.2018

Sales Consultant

Incredible Connection
09.2011 - 09.2016

Diploma - Financial Computing And Accounting

College Campus

Damelin

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Mondli BothaPre Sales Engineer