MONDE PETER
Cape Town
Summary
Experienced in utilizing quantitative analysis tools to develop tailored business solutions, presenting complex data in an accessible format for informed decision-making. Skilled IT Technician adept at hardware troubleshooting, asset installation, and supporting business operations. Proven ability to adapt to dynamic work environments and collaborate with cross-functional teams to meet client needs. Committed to optimizing workflows, managing project tasks within budget and deadlines, and building strong client relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Clerk
Intellimali
Cape Town, South Africa
04.2025 - Current
- Streamlined daily workflows, resulting in increased efficiency and improved departmental productivity.
- Addressed customer inquiries and complaints to foster loyalty through effective service delivery.
- Safeguarded data integrity by adhering to strict confidentiality procedures.
- Managed project tasks to ensure compliance with budgets and deadlines.
- Supported management decisions through detailed data modeling and analysis.
- Validated invoices for payment to maintain accurate financial reporting.
- Analyzed point-of-sale system errors, collaborating with service providers for swift resolution.
Collections/Payments Consultant
IDM/Debtbusters
Cape Town, South Africa
04.2023 - 03.2025
- Developed debt collection strategies and payment plans, improving recovery rates.
- Negotiated terms and identified improvements, streamlining collections processes.
- Evaluated client needs, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales teams to align on customer needs.
- Collaborated with cross-functional teams to deliver comprehensive client solutions.
- Guided clients through complex industry challenges with targeted, strategic recommendations.
- Processed refunds and generated monthly reports for financial accuracy.
- Cultivated relationships with vendors to ensure timely delivery of services and materials.
Port and Fleet Operator/Car Driver
Multiport Services - Mercedes Benz South Africa
East London, South Africa
01.2021 - 01.2022
- Drove new vehicles between MBSA plant and Transnet Port Terminal.
- Generated daily fleet status and checklist reports for Operations Manager.
- Managed vehicle logbooks to ensure precise record-keeping.
- Reviewed and submitted daily reports on missing mileage and idle vehicles.
- Operated various machinery, demonstrating adaptability in diverse settings.
- Enforced safety protocols to maintain a secure working environment.
- Documented operational data accurately for review and analysis.
- Drafted reports on machine production outputs and material quantities to support operational planning.
- Carefully controlled machine settings, including speed and production output.
ECD (Early Childhood Development) Administrator
University of Fort Hare
East London
01.2017 - 01.2021
- Managed calendars and agendas to enhance productivity and streamline organizational initiatives.
- Developed and maintained accurate customer communication records to improve information collection.
- Assisted employees in resolving day-to-day IT issues and complex problems using analytical methods.
- Oversaw budget management, tracking expenses against established financial plans.
- Coordinated department travel logistics, including hotel bookings and transportation arrangements.
- Performed clerical tasks such as preparing correspondence, receiving visitors, and scheduling meetings.
- Monitored and controlled office inventory, ensuring adequate supply levels, timely product ordering and efficient management of company resources.
- Ensured network security through effective malware and ransomware prevention measures.
Education
Higher Certificate in Information Technology - Information Technology
MANCOSA
Cape Town, South Africa2022
NVQ Level 3 - Water and Waste Water Engineering
Buffalo City College
East London, EC2015
Certificate of Higher Education - Public Governance And Administration
Cape Peninsula University of Technology
Cape Town, South Africa2010
Grade 12 - Matric
Dale College Boy's High School
King Williams Town2005
Skills
- Problem-Solving
- Team Leadership & Development
- MS Office
- Project Leadership
- Microsoft Office
- Attention to Detail
- Client Relationships
- Customer Relationship Management
- Data Analytics
- Customer relationship management
- Financial reporting
- Workflow optimization
- Facility maintenance knowledge
- Technical troubleshooting
- Data analysis
- Invoice validation
- Quality assurance
- Transportation management systems knowledge
Languages
English
Xhosa
Afrikaans
Websites, Portfolios and Profiles
- https://www.linkedin.com/in/monde-peter-ka-gobe-43a4b6127/
- url https://bold.pro/my/MONDE-PETER
Certification
- Risk Management certified
- Facilities Management certified
- Cyber Security certificated
- Project Management certified
- IT Help Desk certified
Interests
- Pianist
- Swimming
- Reading
Timeline
Operations Clerk
Intellimali
04.2025 - Current
Collections/Payments Consultant
IDM/Debtbusters
04.2023 - 03.2025
Port and Fleet Operator/Car Driver
Multiport Services - Mercedes Benz South Africa
01.2021 - 01.2022
ECD (Early Childhood Development) Administrator
University of Fort Hare
01.2017 - 01.2021
Higher Certificate in Information Technology - Information Technology
MANCOSA
NVQ Level 3 - Water and Waste Water Engineering
Buffalo City College
Certificate of Higher Education - Public Governance And Administration
Cape Peninsula University of Technology
Grade 12 - Matric
Dale College Boy's High School