Molope Kenneth Montsho
Property Practitioner (Estate Agent)
Rustenburg
Summary
Proven Real Estate Agent at Harcourts Real Estate, adept in negotiation and client-oriented services, significantly exceeding customer expectations through strategic property marketing and robust client needs assessment. Expert in leveraging social media for broad-reaching promotions, fostering strong relationships, and driving sales. Achieved notable client satisfaction and repeat business, showcasing exceptional teamwork and professional acumen.
Overview
25
25
years of professional experience
5
5
years of post-secondary education
Work History
Real Estate Agent
Harcourts Real Estate
Rustenburg
01.2016 - Current
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advised clients on market conditions and property value for informed decision-making. Assisted first-time homebuyers in navigating complex real estate process, guiding them from pre-approval to closing.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Presented purchase offers to sellers for consideration.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline home buying process for clients.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
- Utilized advanced CRM tools to manage client interactions efficiently, ensuring timely follow-up and service delivery.
- Leveraged social media platforms to promote listings, reaching broader audience and generating leads.
Customer Relationship Consultant
Absa Bank
Rustenburg
03.2000 - 12.2015
- Managed a portfolio of high-value accounts, ensuring personalized attention and timely resolution of any issues or concerns.
- Conducted comprehensive client analyses, leading to the development of targeted marketing strategies that drove growth.
- Reduced response times for email inquiries by implementing an effective response system, enhancing overall service quality.
- Strengthened customer relationships by actively listening to their concerns and providing tailored solutions.
- Monitored industry trends and competitor activities to maintain a competitive edge in delivering superior service offerings.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Education
Bachelor of Arts - Bachelor of Public Management
Regenesys School of Public Management
Johannesburg 05.2024 - Current
Some College (No Degree) - National Diploma in Marketing Management
MSC Business College
Rustenburg, South Africa 06.2016 - 07.2021
Skills
Negotiation
Property Assessments
Social Media Marketing
Client Needs Assessment
Presenting
Contract Negotiation
Sales closing
Property Marketing
Highly Professional
Home inspections
Works well independently
Comparative market analysis
Mortgage counseling
Timeline
Bachelor of Arts - Bachelor of Public Management
Regenesys School of Public Management
05.2024 - Current
Some College (No Degree) - National Diploma in Marketing Management
MSC Business College
06.2016 - 07.2021
Real Estate Agent
Harcourts Real Estate
01.2016 - Current
Customer Relationship Consultant
Absa Bank
03.2000 - 12.2015
Similar Profiles
Erin SingletonErin Singleton
REALTOR at Harcourts Prime Properties at Harcourts Real EstateREALTOR at Harcourts Prime Properties at Harcourts Real Estate
Jaspal SangheriaJaspal Sangheria
Licensed Real Estate Agent at Harcourts Real EstateLicensed Real Estate Agent at Harcourts Real Estate
Shreya BasnetShreya Basnet
Property Manager at Harcourts Real EstateProperty Manager at Harcourts Real Estate