Skilled Branch Administrator with relevant experience in streamlining office operations and managing staff performance. Strengths lie in strategic planning, problem-solving, and effective communication. Previous impact includes improved efficiency of administrative tasks and enhanced team productivity.
Overview
15
15
years of professional experience
Work History
Branch Administrator
Moneyline Financial Services
08.2012 - 03.2022
Routine personnel administrative duties, general office, finance and administration, filing
Ensure upkeep and maintenance of registers
Ensure that staff adhere to the laid down policies and procedures
Control and manage staff.
Making sure that the office meets all audit requirements.
To adhere to all fair and legitimate instructions given by a superior
Re-registering beneficiaries of all types of grants on biometric system
Oversee the quality of the administration of the Net1 enrollment
Advise on policies and processes within the grants value chain
Calculating day-to-day statistics
Capture all the income and outgoing request for home visit
Handle queries from SASSA (inbound calls and Beneficiaries)
Daily Monitoring report (Grant Payment)
Prepare monthly report to Management
Daily Monitoring of Grant Payment)
Submitting claims for processing
Handling of branch petty cash
Fleet Management
Balancing, reconciliation of loans, EPE and Smart life product
Prepare and submit monthly FICA and enrollments statistics
Taking minutes at staff meeting
EPWP Data Capturing
Department of Social Development
07.2010 - 12.2011
Capturing and maintaining data- project details and employment data in the EPWP reporting
Verifying data accuracy, reconciling reports, developing and maintaining databases, generating reports for management
Performing general administrative tasks and ensuring proper record management
Assist projects in resolving data related queries and provide guidance on data capturing processes
Conduct quality control measures to ensure the accuracy of data
Filling for audit purposes
Data verification for completeness, correctness and consistency
Registry Clerk
Department of Social Development
Provide Administrative duties to Pre-Adjudication Manger/Senior Manager
Capture all Loose correspondences as per province
Provide statistics on all loose correspondence received
Receive, count and capture all RTS as per province
Follow up on outstanding matters/queries.
Type Acknowledgement letters and post to the appellants.
Print Medical reports through MIS.
Print rejection letters from SASSA
Case asses all files, ensuring that all relevant documents needed for pre-adjudication are enclosed in the applicant’s file
Receiving and distribution of material
Ordering stationery for staff
Photocopying documents for the office
Assist with completion of memos and letters
Seek quotations for workshop bookings
City Council Account Assistant
City of Tshwane Municipality- PEC Metering
02.2008 - 02.2010
Administrator of approximately 300 utilities
Processing municipal utility accounts for payments for Accounts in four Municipal districts.
Ensuring timeous payments of accounts to respective creditors.
Capturing financial details on Pastel Accounting system.
Requesting approved tariffs to the municipality
Reconcile accounts payments with Pastel system and other financial statements.
Query erroneous account billings with Creditors.
Follow- up on previous/outstanding queries
Maintain good documentation and paper trails of day-to-day activities.
Junior Consultant (Travel Agent)
Harvey World Travel
02.2007 - 11.2008
Assisting clients in planning and securing travel arrangements such as flights, accommodations, hotels, rental cars and other travel packages.
Consulting with clients on their preferences and budget
Processing bookings using booking system
Booking; fares and ticketing; filling
Updating clients’ booking system.
Maintain good customer relations
Education
Bachelor of Business Administration -
Mancosa University
07.2025
National Senior Certificate - Grade 12
Rabboni Private School
Brits
Skills
Data analysis
Financial reporting
Customer service
Project management
Administrative support
Database management
References
Mr. Frank Earl, Department of Social Development, Director: Pre-Adjudication, 082 464 3945, 012 400 2513
Professional Year and Provisional Financial Advisor at Rebellis Financial Services and Reilly Financial ServicesProfessional Year and Provisional Financial Advisor at Rebellis Financial Services and Reilly Financial Services