Molly Manzonza
Vryburg
Summary
Proven track record in enhancing customer experiences at Eric Tyres and Mag Repairs, demonstrating exceptional customer service and teamwork. Increased sales through strategic product promotion, while maintaining a welcoming environment. Known for reliability, punctuality, and the ability to resolve complaints efficiently, fostering positive store reputation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Cashier
Eric Tyres and Mag Repairs
Vryburg
01.2024 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
- Assisted customers by answering questions and fulfilling requests.
Retail Cashier
Greens Supermarket
Bulawayo Zimbabwe
01.2020 - 04.2021
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
- Assisted customers by answering questions and fulfilling requests.
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Increased sales by offering advice on purchases and promoting additional products.
Education
A Level - Science
Townsend High School
Zimbabwe 11.2023
Skills
- Customer Service
- Flexible Schedule
- Teamwork and Collaboration
- Reliability and punctuality
Certification
Certificate in Retail Management
Timeline
Retail Cashier
Eric Tyres and Mag Repairs
01.2024 - Current
Retail Cashier
Greens Supermarket
01.2020 - 04.2021
A Level - Science
Townsend High School