MOLISE DINEO
Durban
Summary
I am a dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. I am a responsible, punctual and productive professional when working with little to no supervision. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Secretary
Dr D.C.T Nakin Surgery
Durban
01.2021 - 01.2023
- Enhancing patient satisfaction by efficiently scheduling appointments and managing calendar for the doctor
- Streamlined office communications by promptly answering phone calls, routing messages and providing accurate information to patients
- Increased office efficiency with thorough management of medical records, ensuring accuracy and accessibility for all staff members
- Boosted patient retention by providing exceptional customer service and building rapport with each individual.
Health Promotion Officer
Kwamashu Community clinic
Durban
01.2022 - 01.2022
- Improved community health by conducting educational workshops and presentations on various health topics
- Enhanced public awareness of available health resources by organising and participating in community outreach events
- Collaborated with local healthcare providers to ensure access to quality care for underserved populations
- Reduced hospital readmission rates by developing tailored intervention strategies for at-risk patients.
Education
Occupational certificate in Health Promotion officer - undefined
Diploma in Medical Secretary - undefined
Skills
Medical office managementMedical record managementTranscriptionable to work in a team and on own initiativeCustomer servicePayment collectionClinical supportPatients scheduling
Patient check-in
Patient check-in
Customer Service
Patient Scheduling
Administrative support experience
Long-Term Care
Telephone Customer Support
Certification
DRIVERS LICENSE, Code 10
Phone
063 038 7804, 066 572 4101
References
- Tendai Mugido, 061 021 3906, mugidotendaim@gmail.com, Mentor
- Nerissa fuller, 067 152 0296, fullernerissa@gmail.com, Supervisor
Timeline
Health Promotion Officer - Kwamashu Community clinic
01.2022 - 01.2022
Medical Secretary - Dr D.C.T Nakin Surgery
01.2021 - 01.2023
Lwazi academy - Occupational certificate in Health Promotion officer,
Pretoria Technical College - Diploma in Medical Secretary,