Moliehi Mats'aba
Legal Secretary
Johannesburg
Summary
A dedicated and detail-oriented Legal secretary in Conveyancing with 2 and a half years of experience, providing administrative support to the Conveyancing Attorney. I am currently enhancing my knowledge and skills by pursuing a Certificate in Conveyancing and Finance with the Law School of South Africa.
Overview
6
6
years of professional experience
2033
2033
years of post-secondary education
2
2
Languages
Work History
Legal Secretary- Conveyancing
Shuping Attorneys
Johannesurg
07.2022 - Current
- Providing support to the Conveyancing Attorney.
- Attending to obtaining conditions of title at the township section (Deeds Office);
- Registration of Sectional Titles, thus drafting and preparing the required documents for lodgement.
- Drafting and preparing documents for lodgement (Powers of Attorney, clearances, title deeds, VA applications.
- Arranging for signing with clients;
- Lodging at both Deeds office Pretoria and Johannesburg;
- Providing progress reports to Clients on a regular basis;
- Attend to obtaining SARS transfer duty on efiling.
- Ensure that there is a proper recording and/or system of filing;
- Attending meetings with clients regarding various matters;
- Liaising with authorized signatories at various Municipalities to ensure that documents are signed timeously;
- Prepare title deeds for delivery;
- Verifying HSS lists with the municipalities and Department;
- Tracking matters on Windeed; and
- Attending to rejection notes raised by Examiners under supervision of the Conveyancer.
Office Assistant Administrator
Security Unlimited
05.2020 - 01.2022
- Monitor all the alarms that went off
- Provides administrative support to ensure effective operation of the office
- Greet people, answer all the questions they have about the company
- Carries out administrative duties such as filing, typing, copying, binding and scanning
- Always makes sure that the control room always checks if the alarms work
- Check if the response team respond on time to alarms that went off
- Make sure that the control room always respond on time to alarms that went off
- Managing workflow from patrol officers and control room
- Creating and managing team schedules
- Evaluating performance and providing feedback
- Identifying career advancement opportunities
- Make sure that our clients are happy with our services
- Always check with the patrol officers about the challenges they had while patrolling
- Helping to solve employees' issues and disputes
- Check the time they responded to the alarm, if it is within two minutes or it had exceeded that time, they have to explain why they took a long time to respond to the alarm
- Collecting reports from patrol officers on why they got to the alarm scenes late
- Check the invoices, make sure if all clients paid and do follow up to those that haven't paid
- Send out invoices to all the clients every month
- Check if there were sign boards where the alarms went off and if they are still in good condition
- Greet people, answer all the questions they have about our company
- Answers call and transfer to the right people
- Completes operational requirements by scheduling and assigning administrative projects
- Serves visitors by greeting and welcoming them
- Sending out memos
- Arranging meetings, appointments and executive travel
- Running errands to the post office or supply store
- Work with different clients on daily basis
- Prepare stock documents for procurement to purchase
- Work on Microsoft excel to record alarms daily reports
Receptionist
Security Unlimited
01.2020 - 04.2020
- Greeting visitors, helping them navigate through an office and supply them with refreshments as they wait
- Sorting and distributing post
- Handling phone calls and transferring accordingly
- Answering all incoming general phone calls and providing administrative support needed
- Arranging couriers
- Maintain calendars for appointment
- Sort mails, make copies, scan and plan travel arrangements
- Direct clients to the right offices
- Cleaning up conference rooms after every meeting
Cashier
Power Fashion Factory
09.2019 - 01.2020
- Provides a positive customer experience with fair and friendly service
- Registers sales in a cash register by scanning items, itemizing, and totaling customer purchases
- Resolves customer issues and answers questions
- Process returned transactions
- Provides pricing information by answering questions
- Maintains a safe and clean working environment by complying with procedures rules and regulations
- Balances cash drawer by counting cash at the beginning and end of shift
- Makes sure that at the end of my shift there is no shortage
Call Center Agent
Credit Rescue
01.2019 - 06.2019
- Take customer calls and provide accurate satisfactory answers to their queries and concerns
- Complete call logs and reports
- Manage and resolve customer complaints
- Sell products and place customer orders in the computer system
- Provide product and service information to customers
- Call clients and customers to inform them about the company's new products, services, and policies
- Research required information using available sources
- Document all call information according to standard operating procedures
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Always willing to help others where they needed my help with work because I believe in teamwork
- Research, identify and resolve customer complaints using applicable software
- Follow up customer calls where necessary
- Get different clients that struggle with paying their debts and make them understand how easy it would be to pay their debts with the help of the company and how they would even pay way less money than they were
Education
Bachelor of Arts - Digital Film And Television
Limkokwing University of Creative Technology
04.2001 - 08.2019
Grade12 - Matric
Mmokeng Secondary School
Certificate - Conveyancing And Finance
The Law School of South Africa
Johannesburg 04.2025 - Current
Skills
- Superb communication skills and able to develop good working relationships with colleagues
- Good computer and typing skills
- Strong attention to detail
- Excellent English language skills
- Work well under pressure and able to meet deadlines in a fast-paced environment where there are numerous priorities
- Highly talented individual who has the drive needed to develop and succeed and who is naturally collaborative
- Proactive in offering assistance and follow ups
Personal Information
- Health Status: Excellent
- Date of Birth: 04/14/95
- Gender: Female
- Nationality: South African
- Marital Status: Married
Awards
- Limkokwing University of Creative Technology, Best Film Producer (selialia Drama), 2018
- Security Unlimited, Best intern in the Alarms department, 2021
Timeline
Certificate - Conveyancing And Finance
The Law School of South Africa
04.2025 - Current
Legal Secretary- Conveyancing
Shuping Attorneys
07.2022 - Current
Office Assistant Administrator
Security Unlimited
05.2020 - 01.2022
Receptionist
Security Unlimited
01.2020 - 04.2020
Cashier
Power Fashion Factory
09.2019 - 01.2020
Call Center Agent
Credit Rescue
01.2019 - 06.2019
Bachelor of Arts - Digital Film And Television
Limkokwing University of Creative Technology
04.2001 - 08.2019
Grade12 - Matric
Mmokeng Secondary School
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