Detail-oriented Information Systems and ICT professional with an Advanced Diploma in ICT and certified training in Business Systems Analysis. Captures and maintains operational statistics within databases, ensuring high data integrity and accuracy. Demonstrates strong problem-solving abilities and a commitment to supporting operational excellence.
Overview
5
5
Languages
1
1
Certification
1
1
year of professional experience
Work History
Junior Operations & Data Administrator
REAT GLOBAL
BLOEMFONTEIN, SOUTH AFRICA
05.2025 - 05.2026
Captured and maintained daily, weekly, and monthly operational statistics in live databases to support data-driven decision-making.
Managed administrative timelines and operational scheduling, coordinating stakeholder correspondence to ensure seamless daily operations.
Executed document registry control, managing incoming/outgoing correspondence and ensuring accuracy across official records to support compliance.
Managed organized filing systems to support efficient, controlled records and retrieval.
Supported operations within civil engineering consulting environments through data and registry organisation.
Monitored service times and quality metrics to ensure standards were met.
Identified issues, analysed information and provided solutions to problems.
Managed complaints with calm, clear communication and problem-solving.
Collaborated with team members to achieve target results.
Assumed extra responsibilities to support team objectives and enhance productivity.
Education
Advanced Diploma - ICT
Durban University Of Technology
Durban, KZN
01-2025
Diploma - ICT Business Analysis
Durban University Of Technology
Durban, KZN
01-2023
Matric - Science
Magaedisha Secondary school
Polokwane, LP
01-2020
Certification - Business Systems Analysis
University of Cape Town
Cape Town, WC
Skills
Data management
Data integrity maintenance
Document control
Records quality control
Repository organisation
Tracking operational metrics
Business process modelling
Data flow mapping
Requirement gathering
Software project coordination
Project documentation
Deliverable management
Schedule tracking
Operational efficiency
Analytical troubleshooting
Problem Solving & Communication
Effective stakeholder engagement
Stakeholder communication
Agile awareness
Systems Analysis & modelling
Technical writing
Record management
Stakeholder communication
Languages
English
Sepedi
Sesotho
Isizulu
Xhosa
Custom
Data Capture & Systems Modeling (DUT & UCT), Structured and captured complex datasets into digital databases, ensuring precise records management and efficient retrieval mechanisms.
Project Coordination & Administration (DUT & UCT), Coordinated administrative schedules, project timelines, and deliverable tracking across team members to complete project documentation on schedule.
Data, Administration and Operations Program Administrator at Developmental Pathways Inc.Data, Administration and Operations Program Administrator at Developmental Pathways Inc.