MOLEPA ENICAH MAHLOKOANE
ADMINISTRATION
Polokwane
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Reservationist/ Receptionist
Kgakgamela Road Lodge (R37 Burgersfort)
01.2024
- Handle reservation, Process payments and send confirmations
- Making reservations via phone, in writing or on the booking system (Nights bridge, Booking.com)
- Answer customer questions, Organize bookings information
- Selling and promoting reservation services
- Capturing of arrivals, check in and out of guests
- Handling queries and complaints via phone, emails and general correspondence
- Supervising housekeepers, Inspecting rooms and common areas
- Daily admin duties, making copies, printing, filing of documents.
Administration, Sales & Marketing
Postnet Polokwane North
12.2015 - 1 2022
- Handle incoming and outgoing mail, correspondence and faxes
- Handle office administration duties e.g
- Maintaining registers, filing and record keeping
- Receiving and answering incoming calls
- Filling confidential & Capturing creditors payments
- Ordering of stationery and doing GRV
- Registering parcels on the system
- Typing, lamination, binding, scanning, photocopying, manage courier service and renewal for mailboxes
- Respond and assist clients over the counter.
Receptionist
Royal Marlothi Kruger Safari Lodge & Spa (Mpumalanga)
01.2023 - 01.2024
- Making reservations via phone, in writing or on the booking system (Nights bridge, Innkeeper, Booking.com)
- Dealing with guests queries
- Capturing of arrivals, Check in and out of guests
- Daily admin duties, making copies, printing, filing of documents
- Process correct guest account payment.
Administration / Receptionist
Cecelia Kgomo Catering & Security Services
07.2022 - 10.2022
Education
Advanced Certificate in Computer Literacy - undefined
Avuxeni Computer Academy
National Diploma – Public Management & Administration -
University of South Africa
Skills
Reservation software knowledge
Personal Information
- Gender: Female
- Driving License: C1
Identityno
8610260647084
Timeline
Reservationist/ Receptionist
Kgakgamela Road Lodge (R37 Burgersfort)
01.2024
Receptionist
Royal Marlothi Kruger Safari Lodge & Spa (Mpumalanga)
01.2023 - 01.2024
Administration / Receptionist
Cecelia Kgomo Catering & Security Services
07.2022 - 10.2022
Administration, Sales & Marketing
Postnet Polokwane North
12.2015 - 1 2022
Advanced Certificate in Computer Literacy - undefined
Avuxeni Computer Academy
National Diploma – Public Management & Administration -
University of South Africa
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