Molemo Molwantoa

• Acted as primary liaison between business unit and customer intermediaries.
• Guided customers in vehicle selection and clarified rental agreements for informed decisions.
• Managed vehicle inventory and ensured availability for customers.
• Processed customer transactions using rental management software.
• Coordinated vehicle inspections and scheduled maintenance to ensure fleet readiness and reliability.
• Delivered exceptional customer service, contributing to high client satisfaction and repeat business.
• Resolved customer issues and addressed complaints promptly and professionally.
• Maintained accurate records of rentals, returns, and damages in the system.
• Collaborated with team members to streamline rental processes and improve efficiency.
• Explained the terms of rental agreements to customers.
• Verified driver's license information and inspected rental documents for accuracy.
• Resolved customer complaints in a timely manner.
• Greeted customers, answered their questions and provided information about car rental services.
• Processed customer reservations and payments.
• Trained new employees on operational procedures related to car rentals.
• Documented and reported suspicious activities observed on the premises to enhance security measures.
• Established a knowledgeable point of contact for new and existing customers.
• Captured and maintained data with precision for operational effectiveness.
• Provided comprehensive support to management while driving sales objectives.

Reference: Nonhlanhla Radebe 073 297 0110

• Liaison with Office Landlord
• Organized project documentation files
• Processed invoices for project expenses
• Manage and coordinate of Supported the director's administrative tasks's Diary
• Provided input into office budget and cash flow forecasting for stationery, refreshments, and paper to assist in financial planning
• Reference: Tiyani Maluleke (Director)
• +27 78 584 8181 / +27 12 772 0019

• Executed deliveries and collected post, flowers, and hampers efficiently.
• Delivered floral arrangements to clients across designated routes.
• Maintained vehicle cleanliness and performed routine maintenance checks.
• Developed and maintained strong client relationships to secure new business.
• Handled administrative tasks, including answering calls, processing orders, and managing emails.
• Coordinated invoicing for florists through Interflora and Teleflorist systems.

Reference: Iva Braun 083 986 3388/ 011 795 3248