Moleboheng Gladys Nteso
Summary
Accomplished Store Manager with extensive experience in retail management, known for effectively managing store operations and achieving financial targets. Demonstrated expertise in inventory management principles, visual merchandising, and safety regulations knowledge. Proven track record of coaching and motivating teams to enhance performance and customer satisfaction. Skilled in analytical problem solving, report writing, and contract oversight, with proficiency in Microsoft Office and MS Excel. Career goal: to leverage leadership skills to drive operational excellence and strategic growth within the retail sector.
Overview
20
20
years of professional experience
Work History
Store Manager
Psycho Bunny Gateway
05.2026 - Current
- Recruiting, Training, Supervising and Appraising staff
- Managing budgets
- Maintaining statistical and financial records
- Dealing with customer queries and complaints
- Overseeing pricing and stock control
- Maximising profitability and setting/meeting sales targets, including motivating staff to do so
- Ensuring compliance with health and safety legislation
- Preparing promotional materials and displays
- Liaising with head office.
Assistant Manager
Foschini Group - G Star Gateway
03.2024 - 05.2026
- Recruiting, Training, Supervising and Appraising staff
- Managing budgets
- Maintaining statistical and financial records
- Dealing with customer queries and complaints
- Overseeing pricing and stock control
- Maximising profitability and setting/meeting sales targets, including motivating staff to do so
- Ensuring compliance with health and safety legislation
- Preparing promotional materials and displays
- Liaising with head office.
Store Manager
Foschini Group - Fabiani Workshop
04.2023 - 03.2024
- Recruiting, Training, Supervising and Appraising staff
- Managing budgets
- Maintaining statistical and financial records
- Dealing with customer queries and complaints
- Overseeing pricing and stock control
- Maximising profitability and setting/meeting sales targets, including motivating staff to do so
- Ensuring compliance with health and safety legislation
- Preparing promotional materials and displays
- Liaising with head office.
Store Manager
Foschini Group : Exact Loch Logan
08.2015 - 10.2019
- Recruiting, Training, Supervising and Appraising staff
- Managing budgets
- Maintaining statistical and financial records
- Dealing with customer queries and complaints
- Overseeing pricing and stock control
- Maximising profitability and setting/meeting sales targets, including motivating staff to do so
- Ensuring compliance with health and safety legislation
- Preparing promotional materials and displays
- Liaising with head office.
Store Manager
Foschini Group : Exact Senekal
06.2014 - 07.2015
- Recruiting, Training, Supervising and Appraising staff
- Managing budgets
- Maintaining statistical and financial records
- Dealing with customer queries and complaints
- Overseeing pricing and stock control
- Maximising profitability and setting/meeting sales targets, including motivating staff to do so
- Ensuring compliance with health and safety legislation
- Preparing promotional materials and displays
- Liaising with head office.
Sales Assistant
Foschini Group - Exact Senekal
04.2011 - 06.2014
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers' needs and wants
- Recommend and display items that match customer needs
- Welcome and greet customers
- Manage point-of-sale processes
- Actively involve in the receiving of new stock
- Keep up to date with product information
- Accurately describe product features and benefits
Sales Assistant
Foschini Group - Foschini Ficksburg
02.2010 - 03.2011
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers' needs and wants
- Recommend and display items that match customer needs
- Welcome and greet customers
- Manage point-of-sale processes
- Actively involve in the receiving of new stock
- Keep up to date with product information
- Accurately describe product features and benefits
Sales Assistant
Pepco - Pep Stores Ficksburg
07.2006 - 01.2010
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers' needs and wants
- Recommend and display items that match customer needs
- Welcome and greet customers
- Manage point-of-sale processes
- Actively involve in the receiving of new stock
- Keep up to date with product information
- Accurately describe product features and benefits
Education
High School Education -
Marallaneng Secondary School
01-2003
N4 Certificate - Business Management
Motheo College
01-2004
National Certificate - Wholesale and Retail General Management
Wholesale & Retail SETA
01-2019
Skills
- Budget management
- Visual merchandising
- Health compliance
- Sales reporting
- Retail operations
- Stock control
- Customer relations
- Performance reporting
- Customer service
- Team motivation
- Conflict resolution
- Staff training and development
- Self motivated
- Cash handling
- Team building skills
- Good communicator
- Sales KPI management
- Sales driven
References
- Clinton, Harichund, Area Manager, 060 550 3791, G-Star Raw/ Fabiani
- Vera, Novakovik, Area Manager, 083 974 8950, Psycho Bunny
- Iryna, Sentsho, Area Manager, 065 861 7030, Psycho Bunny
Timeline
Store Manager
Psycho Bunny Gateway
05.2026 - Current
Assistant Manager
Foschini Group - G Star Gateway
03.2024 - 05.2026
Store Manager
Foschini Group - Fabiani Workshop
04.2023 - 03.2024
Store Manager
Foschini Group : Exact Loch Logan
08.2015 - 10.2019
Store Manager
Foschini Group : Exact Senekal
06.2014 - 07.2015
Sales Assistant
Foschini Group - Exact Senekal
04.2011 - 06.2014
Sales Assistant
Foschini Group - Foschini Ficksburg
02.2010 - 03.2011
Sales Assistant
Pepco - Pep Stores Ficksburg
07.2006 - 01.2010
High School Education -
Marallaneng Secondary School
N4 Certificate - Business Management
Motheo College
National Certificate - Wholesale and Retail General Management
Wholesale & Retail SETA