Molebatsi Johannah Tsoku
Pretoria West
Summary
I'm an enthusiastic individual with customer centricity experience and excellent interpersonal skills, problem solving, flexibility, good written and verbal communication with a focus on customer responsiveness and also encompass the fundamental principles of Batho Pele. I have the ability to quickly master tasks and work independently or in a team without constant supervision. I am confident that I will execute my duties successfully.
Overview
17
17
years of professional experience
2001
2001
years of post-secondary education
1
1
Language
Work History
Filling Clerk
Unitas Hospital ED (GSV PARTNERS)
PRETORIA
03.2019 - Current
- Assist in filling of patients documents.
- Assist with Administration work.
Service Advisor
Clicks Unitas
03.2018 - 08.2019
- To ensure the effective and safe management of stock and cash.
- To minimize shrinkage.
- To ensure a high standard of general housekeeping and administration.
- To train shop assistant cashier and make sure that they are competent.
- To motivate and direct team members to fulfill their duties whilst delivering service excellence at all times.
- Cash handling and doing banking, cashing up and running end of the business day.
Pharmacy Cashier
Netcare Unitas Hospital
PRETORIA
08.2015 - 02.2017
Service Consultant
Capitec Bank
PRETORIA
01.2014 - 04.2015
- Assist clients in opening accounts
- Offering clients financial advice
- Assisting Clients with loan applications
- Financial consolidation
- Balancing and closure of accounts
- Providing information on Capitec home loan
- Working as a teller during pick days
Shop Assistant and Cashier
Clicks SA (Jakaranda Centre)
PRETORIA
09.2008 - 12.2014
- Working at the till as cashier
- Assisting customers with enquiries
- Doing stock taking
- Doing housekeeping
- Satisfy internal and external customers
- Operating till
- Packing stock
- Giving Customer service
Education
Matric/Grade 12 - English, Afrikaans, Tswana, Biology, Geography
Mokgara Senior Secondary school
Diploma - Travel and Tourism
Boston City & Business College
01.2006 - 01.2006
Skills
- Financial Skills
- Planning and organisational skills
- Communication skills
- Problem solving
- High stress tolerance
- Sense of urgency
- Ability to prioritise
- Accuracy
- Attention to detail
- Adaptability
- Initiative
- Commitment to service delivery
- Commitment to making a difference
- Commitment to organisational values
- Human relations skills
- Interpersonal skills
- Confidentiality
- Ability to work long hours
- Ability to work under pressure
- MS Office skills
- Typing skills
Personal Information
- ID Number: 8301200806085
- Date of Birth: 01/20/83
- Gender: Female
- Nationality: South African
- Marital Status: Single
Disclaimer
I, Molebatsi Johannah Tsoku, declare that the information contained in my curriculum vitae is correct and I will produce certificates and academic transcripts as well as references whenever requested.
Timeline
Filling Clerk
Unitas Hospital ED (GSV PARTNERS)
03.2019 - Current
Service Advisor
Clicks Unitas
03.2018 - 08.2019
Pharmacy Cashier
Netcare Unitas Hospital
08.2015 - 02.2017
Service Consultant
Capitec Bank
01.2014 - 04.2015
Shop Assistant and Cashier
Clicks SA (Jakaranda Centre)
09.2008 - 12.2014
Diploma - Travel and Tourism
Boston City & Business College
01.2006 - 01.2006
Matric/Grade 12 - English, Afrikaans, Tswana, Biology, Geography
Mokgara Senior Secondary school
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