Mokibelo Francina Buthane
Administration
3905 Thabong Street ,Villalisa,Boksburg
Summary
Experienced with client care, spa maintenance, and support tasks. Utilizes strong time-management skills to ensure smooth spa operations. Knowledge of maintaining welcoming and relaxing atmosphere for clients.
Overview
2027
2027
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Spa Assistant
Irene Country Lodge
- Enhanced bookings with effective scheduling and time management skills.
- Participated in regular staff meetings to discuss improvements or changes to spa operations.
- Handled client inquiries professionally, resolving concerns promptly to maintain satisfaction levels.
- Liaised effectively between therapists and clients when necessary, facilitating clear communication regarding treatments or preferences.
- Improved client satisfaction by providing exceptional customer service and anticipating their needs.
- Streamlined check-in process for clients, reducing wait times and increasing overall efficiency.
- Coordinated staff schedules efficiently, covering absences or breaks without compromising service quality.
- Managed inventory levels of spa products to ensure adequate supplies while minimizing waste.
- Collaborated with team members to create a cohesive work environment that prioritized client care.
Admin Controller
Shoprite Group OK Furniture
03.2015 - Current
- Mentored junior staff members, fostering a positive work environment conducive to professional growth and development.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Ensured compliance with tax regulations by managing the timely preparation and filing of all required returns.
Education
High School Diploma -
Cornerstone College
Johannesburg Skills
-Administrative skill
-Computer skills
-Listening skill
Certification
Senior certificate
Timeline
Admin Controller
Shoprite Group OK Furniture
03.2015 - Current
Basic Ambulance Assistant
01-2015
Call centre Agent
09-2007
Senior certificate
12-2004
Spa Assistant
Irene Country Lodge
High School Diploma -
Cornerstone College