Summary
Overview
Work History
Education
Skills
References
Extra-mural activities
Publications
RELATED STRENGHTS
Timeline
Generic

Mokhantso Emeliah Thamae

Travel Consultant
East London

Summary

Travel professional with solid background in organizing and managing travel arrangements. Known for delivering tailored travel solutions and ensuring client satisfaction. Strong focus on teamwork and adaptability, with keen eye for detail and proficiency in travel software.

Overview

15
15
years of professional experience
1
1
Language

Work History

Travel Consultant

Tunimart Travel
06.2024 - Current
  • Process bookings for Sarah Baartman Municipality, Eastern Cape Department of Social Development, King Hintsa College,Public Works, Dept of Transport,Nkandla Municipality,Prince Albert Municipality,Umhlosinga Municipality,Emadlangeni Municipality,Amajuba Municipality,South African Library for the Blind, Cacadu Development Agency and Iziko Museums
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
  • Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
  • Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
  • Built strong relationships with clients through exceptional communication and personalized service.

Travel Consultant

Khumzi Travel
01.2020 - 03.2024

Process bookings and issue relevant documentations for Eastern Cape Departmant of Education (Head office - Bisho), Eastern Cape Department of Health (Bisho and districts)

Travel Consultant

Allenio Travel
09.2018 - 01.2020
  • Booking flights, cars, accommodation and conferences.
  • Operating switchboard
  • Sorting out invoices and orders
  • Undertaking correct filing

Admin assistant

Ninja Protection and Security Services
02.2016 - 04.2016
  • Monitors office operations
  • Operating the switchboard and assist office staff in maintaining files
  • Reason for leaving: retrenched due to lack of business

Travel consultant

Vuvu Travel - Zwelitsha
10.2014 - 01.2015
  • Reason for Leaving: Retrenched due to company financial problems

Executive Travel Consultant

Namhlanje Travel
01.2012 - 09.2012
  • Reason for leaving: End of contract

Travel Consultant, Receptionist and Debtors clerk (Internship)

HRG Rennies travel
10.2010 - 12.2010
  • Reason for leaving: End of internship

Education

Baccalaureus Technologiae - Tourism Management

Walter Sisulu University

National Diploma - Tourism Management

Walter Sisulu University

Skills

Exceptional customer service

Strong communication skills

Hotel accommodations and Flight arrangement

Client relationship building

Multilingual proficiency

GDS expertise

Multitasking Abilities

Teamwork and collaboration

References

Sinovuyo Nonxuba 083 366 3635 / 043 050 4096

Mpho Seema Khumzi Travel)073 781 0458

Glenda Chikosi ( Allenio Travel) 071 947 3465 / 043 001 1878 

Mr Vukile Puti ( Vuvu Travel) 083 857 9957/ 081 449 4293

Unati Mkupa ( Namhlanje Travel) 084 326 9920



Extra-mural activities

Research project presentation: Examination of reasons and impact of absenteeism on productivity at Defy Appliance (PTY) LTD, East London 2010 FIFA World Cup Researcher: administering questionnaires Research project: Stakeholders perception of the 2010 FIFA World Cup, Pre and Post-Event comparison in Maseru, Lesotho Took part in a research project done in Mozambique about tourism resource management in Africa

Publications

Thamae, M. 2011. Stakeholders perception of the 2010 FIFA World Cup, Pre and Post-Event comparison in Maseru, Lesotho. B- Tech Dissertation. Walter Sisulu University, East London.

RELATED STRENGHTS

  • A very fast learner
  • Good communication skills (Verbal and written)
  • Relate well with people at all levels
  • Willing to travel and work long hours
  • Ability to work well under pressure
  • Ability to multi-task

Timeline

Travel Consultant

Tunimart Travel
06.2024 - Current

Travel Consultant

Khumzi Travel
01.2020 - 03.2024

Travel Consultant

Allenio Travel
09.2018 - 01.2020

Admin assistant

Ninja Protection and Security Services
02.2016 - 04.2016

Travel consultant

Vuvu Travel - Zwelitsha
10.2014 - 01.2015

Executive Travel Consultant

Namhlanje Travel
01.2012 - 09.2012

Travel Consultant, Receptionist and Debtors clerk (Internship)

HRG Rennies travel
10.2010 - 12.2010

National Diploma - Tourism Management

Walter Sisulu University

Baccalaureus Technologiae - Tourism Management

Walter Sisulu University
Mokhantso Emeliah ThamaeTravel Consultant