Summary
Overview
Work History
Education
Skills
Accomplishments
Knowledge
Drivers Licence
Interests
References
Timeline
Generic

Mokgadi Anita Phakula

Senior Administration Manager
Johannesburg

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

2027
2027
years of professional experience

Work History

Senior Administration Manager

Shoprite Checkers
Gauteng
2018 - Current

Duties:

* Facilitate, plan and Oversee Monthly & Annual profit & Loss of the Store

* Issue Work Orders to service Providers

* Timely payments of all approved. Invoices of service providers

* Supervise Staff and delegate tasks to maintain positive, productive Administrative operations

* Reduce Operational Costs through. effective management of staff schedules, resources and Vendor relations

* Manage all petty cash payments of the Store

Investigate & Finalize Financial stocktake irregularities & Till shortages

* Perform Weekly Cash Count of the Store Main Safe

* Meet Departmental budgets by. monitoring and reporting on office expenses

* Maintain Accurate filling system both manually and electronically

* Provide Exceptional administrative support to executive- level Staff in order to facilitate smooth daily operations

* Interview, recruit & Onboard new staff for high - performing administration teams

* Manage sensitive information discreetly ensuring proper storage procedures are followed at all times to maintain confidentiality compliance procedure.

* Conduct regular performance reviews to identify areas of improvement and develop action plan for Administrative staff

Facility Management Intern

Polokwane Local Municipality
Limpopo
2016 - 2017

Duties:

  • Set up and broke down meeting rooms for events.
  • Secured records and storage to comply with filing and indexing procedures.
  • Served as a liaison between facilities management and other departments, fostering cross-functional collaboration and communication.
  • Participated in emergency preparedness planning, contributing to a safer workplace environment.
  • Managed minor repair projects from start to finish, maintaining project schedules and budgets effectively.
  • Assisted in creating detailed reports outlining facility performance metrics for review by senior management.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Ordered, maintained and distributed supplies and inventory.

Administrative Intern

National Dept. Of Public Works
Limpopo
2013 - 2014

Duties:

  • Answered incoming phone calls pleasantly directed calls to appropriate personnel.
  • Reduced errors in data entry tasks by maintaining thorough attention to detail and verifying information before inputting it into the system.
  • Contributed to the overall success of the organization by providing general administrative support when needed, such as filing or photocopying documents.
  • Sorted mail and dispersed to correct departments and employees.
  • Supported department heads with scheduling, preparing materials for presentations, and coordinating events.
  • Entered data into system and accurately updated customer accounts.
  • Ensured timely completion of projects by tracking progress and updating project management software accordingly.
  • Streamlined office processes by organizing filing systems and implementing digital solutions.
  • Improved document filing system efficiency, enabling quicker retrieval of important documents.

Education

No Degree - Business Management N6

Capricorn TVET College
Limpopo

No Degree - Office Administration L4

Capricorn TVET College
Limpopo

Skills

* Supervisory Skills

* Ability to perform routine task

* Ability to train, develop & Mentor Staff

* Excellent record management skills

* Teamwork & good work ethics

* Microsoft Office Expertise

* Planning & Organising Skills

*Communication skills

* Computer Literacy

* ( Verbal & Written) Communication Skills

* Problem Solving Aptitude

* Multitasking Abilities

* Innovative

* Ability to act with tact & discretion

* High level of reliability

* Good Telephone Etiquette

* Ability to capture data & pay attention to details

Accomplishments

* Received an award for best Office Administration L4 Student in 2012

Knowledge

* knowledge and understanding of legislative framework governing Public Service Act Personnel ( PSAP)

* Protection of Personal information Act ( POPIA)

* Treasure regulations

* Batho Pele Principles

* Customer care principles

* Knowledge of Financial Functions

* Public Finance Management Act (PFMA)

* Supply Chain Management Framework

* Knowledge of the postal services Act 124 of 1988

* Knowledge of National Archives & Record Services Act 43 of 1996

* Knowledge of the Electronic communication Act 36 of 2006

Drivers Licence

* Code 10 (C1)

Interests

* Reading

*Gardening

*Current Affairs

* Workout

References

Sibusiso Mkhwanazi

Branch Manager

Shoprite Checkers

Contact no.: 011 445 3960

Email Address: 168927@shoprite.co.za

Enrich Ackerman

Former Branch Manager

Shoprite Checkers

Contact no.: 011 321 7940

Email address: 081076@shoprite.co.za

Pule Nkoli

Former Regional Human Resources Manager

Shoprite Checkers

Contact no.: 078 425 2230

Timeline

Senior Administration Manager

Shoprite Checkers
2018 - Current

Facility Management Intern

Polokwane Local Municipality
2016 - 2017

Administrative Intern

National Dept. Of Public Works
2013 - 2014

No Degree - Business Management N6

Capricorn TVET College

No Degree - Office Administration L4

Capricorn TVET College
Mokgadi Anita PhakulaSenior Administration Manager