Mokgadi Sepatake
Administration
Alexandra Township
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
1825
1825
years of professional experience
7
7
years of post-secondary education
Work History
Packaging Operator
MSD
Johannesburg
12.202 - Current
- Assisted with quality and production process improvements to support new packaging initiatives.
- Conducted basic repairs of vacuum sealers, pallet jacks, and lifts to keep equipment properly cleaned and maintained.
- Conducted regular quality checks to ensure compliance with industry standards and company guidelines for packaged products.
- Communicated effectively with team members and supervisors to address any concerns or issues that arose during daily operations.
- Completed processing activities to conform with laws, safety standards, and product hygiene standards.
- Used pallet jacks to safely move quantity of 23000 batch of product and materials.
Stock Controller
Medcure Pharmacy
Johannesburg
03.2021 - 11.2022
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Performed root cause analysis on inventory discrepancies, implementing corrective actions for long-term resolution.
- Developed optimal replenishment strategies based on historical sales trends and anticipated demand fluctuations due to seasonal factors or promotional activities.
- Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
Front Office Receptionist
International Flavours & Fragrances
Johannesburg
12.2018 - 05.2019
- Capturing all Sample Shipments invoices with DHL
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted management with administrative tasks such as data entry, filing, and report generation as required.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
- Participated in regular training sessions to stay up-to-date with company policies and industry best practices, ensuring consistent adherence to established guidelines.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Client Service Learner Ship
Dail4Life
Johannesburg
08.201 - 09.201
- Responsible for reinstatement of policies
- Assisting the claims department with basic claims procedures
- Arranging Ad Hoc payments with clients and updating policy information
- Responsible for the requested amendments of the policies
- Assisting with the Reception roster
Education
Bachelor of Commerce - Financial Management
University Of South Africa
Pretoria 02.2024 - Current
Higher Certification - Accounting And Finance
The University Of South Africa
Pretoria 02.2023 - 12.2023
Diploma - Business Administration And Management
The Institute of Certified Bookkeepers
Cape Town, South Africa 02.2015 - 12.2017
NQF L4 short-term insurance - Insurance And Banking
Damelin School of Banking And Insurance
Braamfontein 08.2015 - 08.2016
National Senior Certificate - Grade 12
East Bank High School
Alexandra Township 01.2010 - 12.2010
Skills
Administrative skills
Time management
Telephone skills
File organization
Assembly line work
Machine operation
Product packaging
Labeling accuracy
Stock replenishment
Cycle counting
Supply management
Personal Information
- Available: Immediately
- Criminal Record: None
- Gender: Female
- Nationality: South African
- Marital Status: Single
Healthcondition
Good
Timeline
Bachelor of Commerce - Financial Management
University Of South Africa
02.2024 - Current
Higher Certification - Accounting And Finance
The University Of South Africa
02.2023 - 12.2023
Stock Controller
Medcure Pharmacy
03.2021 - 11.2022
Front Office Receptionist
International Flavours & Fragrances
12.2018 - 05.2019
NQF L4 short-term insurance - Insurance And Banking
Damelin School of Banking And Insurance
08.2015 - 08.2016
Diploma - Business Administration And Management
The Institute of Certified Bookkeepers
02.2015 - 12.2017
National Senior Certificate - Grade 12
East Bank High School
01.2010 - 12.2010
Packaging Operator
MSD
12.202 - Current
Client Service Learner Ship
Dail4Life
08.201 - 09.201
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