Summary
Overview
Work History
Education
Accomplishments
Certification
Timeline
BusinessDevelopmentManager
Mokgadi Maremane

Mokgadi Maremane

Johannah
Centurion

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Personable business professional bringing successful 10-years career in financial roles within large and fast-paced corporations. Release-planning specialist trained in advanced Excel modeling. Creative solutions architect with real-time problem-solving flexibility. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Growth Specialist

First National Bank
06.2022 - Current
  • Directed implementation of new business intelligence tools, selecting appropriate solutions and aiding in corresponding onboarding processes.
  • Designed customized data collection models for specific visualization tasks.
  • Created data analysis tools to allow teams to query acquired information for unique details.
  • Integrated BI assets into customer relationship management tasks, improving service personnel's available intelligence.
  • Handled massive quantities of business intelligence data, personally managing them.
  • Maximized sales potential by analyzing customer behavior patterns and refining targeting strategies accordingly.
  • Evaluated competitor offerings to identify gaps in the market, enabling clients to capitalize on untapped opportunities.
  • Influenced product development direction using market research findings, ensuring alignment with consumer needs.
  • Mentored junior team members to improve their skills, resulting in increased productivity and overall team success.
  • Improved customer retention rates through personalized and targeted marketing campaigns.
  • Boosted revenue growth by conducting in-depth market analysis and recommending product or service adjustments.

Learning and Development Consultant

First National Bank
06.2019 - 05.2022
  • Partnered with external vendors to source specialized training courses when necessary, ensuring access to expert instruction for employees at all levels.
  • Consulted with individual business units to determine desired learning outcomes.
  • Stayed current on industry trends, incorporating best practices in adult learning principles into program design.
  • Supported organizational objectives through strategic alignment of learning initiatives.
  • Improved productivity by identifying skill gaps and creating targeted training solutions.
  • Met organizational objectives, strengthened teams and increased individual employee productivity by designing customized training courses.
  • Implemented competency-based assessment methods to measure skill acquisition and progress accurately.
  • Collaborated with subject matter experts to develop engaging and relevant course content.
  • Streamlined onboarding processes, reducing time-to-competence for new hires.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Coached managers on performance management techniques to drive employee engagement and accountability.

Sales and Service Team Leader

First National Bank
03.2015 - 05.2019
  • Drove team revenue totals by bringing in top sales numbers.
  • Enhanced customer retention by consistently delivering exceptional service experiences for clients.
  • Proactively resolved escalations from dissatisfied customers, ensuring timely resolutions that promoted brand loyalty and repeat business.
  • Provided insightful guidance on product offerings that led to higher-value transactions and increased profitability per sale.
  • Nurtured a customer-centric mindset within the team, prioritizing exceptional service delivery and cultivating long-term relationships that drove sustained business success.
  • Conducted regular evaluations of staff performance to identify areas for improvement and opportunities for professional growth.
  • Developed comprehensive strategies tailored toward penetrating untapped markets while maintaining strong existing client relationships.
  • Developed high-performing sales team by providing ongoing training, feedback, and support.
  • Established a culture of accountability within the team that resulted in increased ownership over individual tasks and collective objectives alike.

Sales and Service Representative

First National Bank
03.2014 - 02.2015
  • Implemented successful sales strategies to identify new leads and expand market presence.
  • Created customized solutions for clients'' unique needs, ensuring a tailored approach that resulted in higher conversion rates.
  • Provided expert product knowledge, demonstrating the value proposition of offered services or products to prospective clients.
  • Managed a diverse portfolio of accounts by maintaining strong relationships with key decision-makers and stakeholders, leading to increased revenue generation.

Education

National Diploma in Financial Information System - Accounting

University of Johannesburg
Johannesburg, South Africa
04.2001 -

Accomplishments

  • Earned the Legend Award for Best Team Leader years in a row for documenting, redesigning and improving business processes.
  • Sales and Promotion - Achieved status as one of the top Sales Team Leaders in the Counntry. Assisted in planning and executing trunk-shows and in-store promotional events.
  • Client Interface - Worked in close collaboration with clients, providing accounting, payroll and taxation advice.
  • Consumer Research - Effectively executed new marketing outlines based on market research data collected to reflect consumer interest on both tactical and strategic levels.

Certification

Regulatory Examanation RE5

Timeline

Regulatory Examanation RE5

06-2024

Growth Specialist

First National Bank
06.2022 - Current

Learning and Development Consultant

First National Bank
06.2019 - 05.2022

Sales and Service Team Leader

First National Bank
03.2015 - 05.2019

Sales and Service Representative

First National Bank
03.2014 - 02.2015

National Diploma in Financial Information System - Accounting

University of Johannesburg
04.2001 -

Similar Profiles

CREATE PROFILE
Mokgadi MaremaneJohannah