MOJALEFA NICOLAS SPRINGBOK

Motivated and service-oriented entry-level professional with hands-on experience in Point-of-Sale (POS) support, retail store assistance, and call center customer service. Skilled in troubleshooting basic POS hardware/software issues, managing in-store operations, and handling customer queries through phone, email, and face-to-face interactions. Proficient in using POS systems, CRM tools, and support software. Strong communicator with the ability to remain calm under pressure, resolve issues efficiently, and deliver excellent customer experiences. Eager to grow within a dynamic organization where technical support, teamwork, and customer care are valued. Reliable and PSIRA Grade C certified Security Officer, trained through a structured learnership program. Equipped with strong knowledge of access control, patrolling, incident reporting, and site supervision. Committed to ensuring safety, enforcing security protocols, and responding calmly under pressure. Eager to apply skills in a professional security environment and grow within the industry.

• ID Number: 9906275421088
• Health Status: GOOD
• Criminal Record: NONE
• Date of Birth: 06/27/99
• Gender: MALE
• Nationality: SOUTH AFRICAN
• Marital Status: SINGLE

PSIRA Grade C Certificate (Security Officer)
Issued by: [MAFOKO SECURITY COMPANY]
Year: [2021]

-Motivated and PSIRA Grade C certified security officer, trained through a formal learnership programme. Eager to gain hands-on experience and contribute to a professional security team. Strong knowledge of access control, patrol procedures, and incident reporting.