Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative
Mohlane Beauty Mokgwadi

Mohlane Beauty Mokgwadi

Till Supervisor
Tzaneen

Summary

Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Till Supervisor

Massmart (Wholesale Division) Tzaneen Cash And Carry
Tzaneen
11.2016 - Current


  • Identified issues, analyzed information and provided solutions to problems.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed strong organizational and communication skills through coursework.
  • Authorizes credit invoices and returns on goods bought.
  • Creating daily Schedule for cashiers
  • Controlling the front-line department
  • Assisting cashiers with cash drops Ensure that each customer receives outstanding service by proving a friendly environment.
  • Changing prices at POS.

Administration Manager

Steel And Build City
Polokwane
10.2014 - 12.2015


  • Accountable for correct implementation and on-going adherence of the process and policy in the cash office, frontline, refunds, banking, sundry purchases
  • Accountable for the processing and control of staff attendance records (Using K-log system)
  • Compelling overtime to be authorized by the branch manager
  • Cash –ups for main branch and surrounding express stores
  • GRV (Goods Receipts Verifications) for main branch and surrounding express stores
  • Managing credit customers (Overdue accounts and unused credit facilities)
  • Responsible for payments requests (Rentals, Maintenances, Security Services, Telephones and etc.)
  • Posting of EFT account and COD
  • Accountable for confidentiality in terms of staff records
  • Creating and maintaining a healthy workplace through regular communication with staff, coaching, reinforcement of process.

Intern

Alert Steel And Build
Polokwane
09.2013 - 07.2014
  • Credit notes and refunds for main branch and surrounding express stores
  • Ordering stationary for main branch and surrounding express stores.
  • Compelling new accounts application forms for head office.
  • Dispatching cash with fidelity.
  • Ordering and issuing new uniform for main branch and surrounding express stores staff.
  • Capturing hand written manual on the system.
  • Payments request for main store and surrounding express stores (Rentals, Telephones, Security Services, Maintenance.
  • Providing excellent service to both internal and external customers.

Education

Bcom Business Management - Marketing And Human Resource

University of Limpopo
Mankweng
05.2012

Skills

Dependable and Responsible

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Accomplishments

  • Supervised team of 14 cahiers.

Timeline

Till Supervisor

Massmart (Wholesale Division) Tzaneen Cash And Carry
11.2016 - Current

Administration Manager

Steel And Build City
10.2014 - 12.2015

Intern

Alert Steel And Build
09.2013 - 07.2014

Bcom Business Management - Marketing And Human Resource

University of Limpopo
Mohlane Beauty MokgwadiTill Supervisor