Mohau Mcdonald Mathapo
Johannesburg,South Africa
Summary
BBA graduate with hands-on experience in customer engagement, direct sales, and event promotion. Demonstrated success in building relationships and communicating effectively with diverse audiences in fast-paced environments. Skilled in client interaction, brand representation, and lead generation, with a strong focus on promoting products and services. Committed to supporting sales development through business acumen, interpersonal skills, and a results-oriented approach.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Illusion Expert
Museum Of Illusion
Johannesburg, Gauteng
2025.03 - Current
- Delivered high-volume customer engagement in a fast-paced environment.
- Carried out day-to-day oversight and coordination of all the museum operations.
- Represented the brand professionally and created strong first impressions.
- Assisted in driving revenue through customer interaction, service excellence, and upselling opportunities.
- Responsible for cash register and POS operations.
- Coordination of group 20+, i.e.,(School, corporate,birthdays)visits to the museum.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Enhanced visitor experience by providing informative and engaging tours.
- Interpreted and translated languages for tourists to understand.
IT Lab Assistant
University of Pretoria
Pretoria, Groenkloof
2020.01 - 2021.09
- Provided first-line IT support to students and staff within a high-usage computer lab environment.
- Troubleshot and resolved hardware, software, and connectivity issues to minimise disruptions and improve user experience.
- Managed the setup, maintenance, and daily readiness of lab equipment and computer systems.
- Delivered clear technical guidance and support to users, ensuring effective communication of system processes and solutions.
- Oversaw lab operations, maintained compliance with procedures, and upheld an efficient and well-structured workspace.
Real Estate Agent
RECOIN PROPERTIES
Johannesburg, Halfway house
2024.03 - 2024.10
- Client Acquisition and Relationship Management.
- Proactively prospect for potential clients through various channels, including networking events, cold calling, and digital marketing.
- Build and maintain strong, long-lasting client relationships by understanding their needs, preferences, and financial capabilities.
- Develop comprehensive marketing strategies to effectively showcase properties to potential buyers.
- Utilize online platforms, social media, and traditional marketing methods to maximize property exposure and attract qualified buyers.
- Market Analysis and Pricing Expertise.
- Conduct thorough market research and analysis to accurately assess property values and market trends.
- Transaction Management and documentation.
Independent Distributor
Herbalife Nutrition
Johannesburg, Midrand
2020.03 - 2025.01
- Identified key target markets and implemented targeted marketing campaigns to increase sales of Herbalife products, resulting in a 20% growth in revenue within the first quarter.
- Implemented a comprehensive training program for new recruits, resulting in a 30% increase in the number of distributors onboarded and active within the first month.
- Organized and hosted monthly business-building seminars and presentations, leading to an average increase of R5,000 in retail profit for attendees who implemented the strategies discussed.
- Hosted 10 successful business-building seminars and presentations to recruit 50 new distributors, increasing overall team size by 20%.
- Achieved a retail profit of R5000 by selling Herbalife products to customers through strategic marketing campaigns and customer engagement initiatives.
- Collaborated with top-performing distributors to create a comprehensive training program, resulting in a 30% increase in sales volume among new recruits.
Driver
BOLT
Johannesburg, Midrand
2022.03 - 2022.12
- Safely operate and maintain company vehicles in compliance with local and international traffic regulations.
- Transport goods, equipment, and personnel to and from specified locations in a timely and efficient manner.
- Perform vehicle inspections and basic maintenance, reporting any issues promptly.
- Plan and follow the most efficient routes for each trip to ensure on-time delivery.
- Load and unload goods or equipment as needed, ensuring their safe handling and secure storage.
- Provide a high level of customer service and professionalism when interacting with clients and colleagues.
- Keep accurate records of mileage, fuel consumption, and vehicle maintenance.
- Adhere to safety protocols and emergency procedures, including first aid and crisis response.
- Maintain cleanliness and orderliness of company vehicles.
Event Promoter
Amix/Black Banther
Johannesburg
2023.06 - 2025.12
- Promote club events through strategic marketing campaigns.
- Utilize various channels such as social media, flyers, and word of mouth to generate buzz.
- Collaborate with event organizers and venue owners to coordinate promotional efforts.
- Negotiate deals with artists or performers to enhance event appeal.
- Manage guest lists and ensure a vibrant atmosphere during events.
- Drive attendance and contribute to the overall success of club events.
Education
Bachelor in Business Administration - Commerce and Law
EDUVOS
Midrand 2023.02 - 2025.12
National Senior Certificate - MATRIC
Mamolope Sen Sec
Polokwane, Limpopo 2018.01 - 2018.11
Skills
- Prospecting and lead generation
- Cold outreach across phone, email, and digital channels
- Lead qualification and appointment setting
- CRM updating and pipeline tracking
- Objection handling and relationship building
- Strong written and verbal communication
- Target-driven performance and resilience
- Time management and consistent follow-up
- Leadership
- Social media marketing
- Microsoft Office (Excel, Word, PowerPoint)
- Public speaking
Affiliations
- Choir Conductor
- Networking and meeting new people
- Reading business and self-development books
- Following global business and market trends
- Public speaking and communication development
- Fitness and maintaining a disciplined lifestyle
Accomplishments
- Leadership Certificate – Common Purpose
- Entrepreneurship Certificate – University of Pretoria
- Participation in EDUVOS Choir Competition
Certification
Code 10 drivers licence
REFERENCE
KALVIN KODZWA (MOI MANAGER) +27 64 473 8130
DR B NKALA (MENTOR) +27 60 528 456
Timeline
Illusion Expert
Museum Of Illusion
2025.03 - Current
Real Estate Agent
RECOIN PROPERTIES
2024.03 - 2024.10
Event Promoter
Amix/Black Banther
2023.06 - 2025.12
Bachelor in Business Administration - Commerce and Law
EDUVOS
2023.02 - 2025.12
Driver
BOLT
2022.03 - 2022.12
Independent Distributor
Herbalife Nutrition
2020.03 - 2025.01
IT Lab Assistant
University of Pretoria
2020.01 - 2021.09
National Senior Certificate - MATRIC
Mamolope Sen Sec
2018.01 - 2018.11