MOHAMMED LATIF ISSAH
Accra,Ghana
Summary
Logistics professional with expertise in warehouse systems, quality assurance, and health and safety compliance. Strong computer skills facilitate efficient shipment tracking and inventory management. Proficient in customs compliance and freight coordination, consistently delivering exceptional customer service. Committed to enhancing operational efficiency through effective communication and problem-solving skills.
Overview
6
6
years of professional experience
2041
2041
years of post-secondary education
Work history
LOGISTICS ASSISTANT
EMIRATES POST
Dubai, U.A.E
06.2022 - 04.2025
- Answered high-volume daily telephone and email enquiries, reducing correspondence backlogs.
- Reviewed computerised shipping records and monitored shipments using tracking software.
- Communicated with carriers and suppliers to ensure timely delivery of all shipments.
- Coordinated freight shipments with trucking companies and airlines, managing bookings and schedules.
- Executed clerical tasks including maintenance of shipment records and database updates.
- Partnered with shipping companies to arrange efficient transportation of goods.
- Collaborated with office staff to schedule deliveries and pickups effectively.
- Supported warehouse staff in inventory management tasks, ensuring optimal stock levels.
WAREHOUSE, PROBLEM SOLVER AMBASSADOR
CEVA LOGISTICS
Dubai, U.A.E
09.2021 - 05.2022
- Coached associates on safety protocols and organisational standards, ensuring adherence to Amazon's policies.
- Trained newly hired associates, fostering a culture of safety, quality, and productivity.
- Assisted in picking and packing customer orders during C.P.T, maintaining efficiency.
- Maintained accurate records and generated data reports to support operational decisions.
- Supported day-to-day warehouse activities, consistently achieving quality and productivity standards.
- Checked incoming goods against delivery documentation, reporting discrepancies for swift resolution.
- Collected goods from various warehouse locations with precision to minimise order errors.
- Executed multi-modal freight management services, optimising imports and exports across sea, air, and road.
FREIGHT OFFICER
GHANA PORT AND HARBOUR AUTHORITY
Accra, Ghana
01.2019 - 09.2021
- Delivered exceptional customer service, enhancing company reputation.
- Negotiated contracts with carriers, achieving cost-effective transport services.
- Tracked movements of goods, confirming timely deliveries and accuracy.
- Regularly updated tracking system to provide precise shipment details.
- Ensured compliance by accurately completing customs paperwork.
- Monitored changes in shipping regulations to maintain operational efficiency.
- Liaised with warehouse staff to guarantee proper storage of goods.
- Trained new employees on policies and procedures, fostering team cohesion.
Education
Certificate of Higher Education - Logistics And Shipping Administration & Hospitality Management
African Centre For Capacity Building Institute
Accra,GhanaDegree - Logistics And Transportation Management
Ghana Institute Of Management And Public Admin
Accra,Ghana 05.2001 - 12.2020
Skills
- Warehouse systems proficiency
- Quality Assurance
- Health and safety compliance
- Strong Computer skills
- Ability to learn quickly
- Customer service
- Shipment tracking
- Self-motivated
- Logistics management
- Customs compliance
- Complex problem solver
- Inventory management
- Communication skills
- Freight coordination
Languages
English
Proficient (C2)
Russian
Elementary
Personal Information
- Date of birth: 06/16/99
- Gender: Male
- Nationality: Ghana
- Marital status: Single
CONCLUSION & DECLARATION
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Timeline
LOGISTICS ASSISTANT
EMIRATES POST
06.2022 - 04.2025
WAREHOUSE, PROBLEM SOLVER AMBASSADOR
CEVA LOGISTICS
09.2021 - 05.2022
FREIGHT OFFICER
GHANA PORT AND HARBOUR AUTHORITY
01.2019 - 09.2021
Degree - Logistics And Transportation Management
Ghana Institute Of Management And Public Admin
05.2001 - 12.2020
Certificate of Higher Education - Logistics And Shipping Administration & Hospitality Management
African Centre For Capacity Building Institute
Similar Profiles
MIAD HUSSAIN ALQASSABMIAD HUSSAIN ALQASSAB
Customer service representative at EMIRATES POSTCustomer service representative at EMIRATES POST
Adel QaidAdel Qaid
Customer service manager at Emirates PostCustomer service manager at Emirates Post
Tamer Mousad FarhatTamer Mousad Farhat
Post Office Official at Emirates PostPost Office Official at Emirates Post
Ankomah IsaacAnkomah Isaac
Associate - Risk Management & Compliance at IC Securities (Ghana) Ltd.Associate - Risk Management & Compliance at IC Securities (Ghana) Ltd.
ERNEST FUMATOERNEST FUMATO
Security Officer at Falcon Eye Security ServicesSecurity Officer at Falcon Eye Security Services