Mohammad Ariful Islam
Business Management
East London
Summary
Customer-focused professional with successful 6-year career in business sector. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
19
19
years of post-secondary education
1
1
Language
Work History
Manager Director
Lobly Sweet (Pty) Ltd
East London
02.2018 - Current
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cross-trained existing employees to maximize team agility and performance.
- Developed detailed plans based on broad guidance and direction.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Defined clear targets and objectives and communicated to other team members
- Delivered consistent revenue growth by identifying new markets and pursuing untapped business opportunities
- Evaluated existing policies and procedures on an ongoing basis; identified areas for improvement and implemented necessary changes
Manager
Allmakkah Supermarket
East London
02.2015 - 04.2024
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Onboarded new employees with training and new hire documentation.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Education
High School Diploma -
Government Ispahani College
Dhakar 01.2013 - 11.2024
High School Diploma -
Rohitpur High School
Dhakar 01.2006 - 01.2013
Skills
Cost Control
Key Performance Indicators
Team Development
Hiring and Training
Performance Evaluation
Health
Excellent
Criminal Record
None
Personal Information
- Passport Number: A06025987
- Gender: Male
- Nationality: Bangladeshi
References
- Ali Azam, 061 784 1606
- Mohammad Anis, 074 829 4714
Timeline
Manager Director
Lobly Sweet (Pty) Ltd
02.2018 - Current
Manager
Allmakkah Supermarket
02.2015 - 04.2024
High School Diploma -
Government Ispahani College
01.2013 - 11.2024
High School Diploma -
Rohitpur High School
01.2006 - 01.2013
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