Summary
Overview
Work History
Education
Skills
Additional Courses Programmes Accreditations
Personal Information
Working Knowledge Of Acts And Standards
Timeline
Generic

Mohamed Faisal Hoosen

Internal Audit Manager: Group Internal Audit | Underwriting And Reinsurance
Roodepoort

Summary

An experienced Insurance professional with 20+ years’ experience, bringing a wealth of strengths and technical expertise to the insurance industry. With a strong focus on underwriting, claims, and reinsurance and audit management, I specialize in both Personal and Commercial Insurance, particularly Commercial Property classes. I have extensive knowledge and experience in all facets of reinsurance, including treaty and facultative operations, and I am skilled at analyzing complex reinsurance agreements, ensuring alignment with insurers' underwriting methodologies and risk appetites. My technical expertise extends to reinsurance accounting processes, risk assessment, and control evaluation, enabling me to identify key areas for improvement and formulate effective audit procedures. I have a deep understanding of regulatory frameworks such as Own Risk Solvency Assessment(ORSA), and I excel in risk identification, control assessments, and business process mapping. My proficiency in managing reinsurance recoveries and handling underwriting processes enhances my ability to guide business decisions within the framework of sound risk management strategies. Throughout my career, I have developed a strong ability to manage audits across the Santam Group, collaborating with key stakeholders and second-line assurance providers to ensure compliance and optimize operational efficiency. My experience in stakeholder management and client engagement allows me to deliver actionable insights that align with business goals. Additionally, I have a solid background in overall insurance operations, including counterparty credit risk and currency exposure. I am currently pursuing a BCom in Insurance (NQF7) to further enhance my professional growth, I hold several advanced certifications in short-term insurance, leadership, and business management. I thrive in collaborative team environments and commit to advancing my career in reinsurance operations and underwriting, aligning with my long-term career aspirations. Hardworking Audit Manager with 20+years of experience with four companies. Results-driven with specialized knowledge of SEC reporting. Dynamic team player with history of managing teams of up to six auditors.

Overview

23
23
years of professional experience
4
4
years of post-secondary education

Work History

Audit Manager: Group Internal Audit

Santam Insurance
05.2017 - Current
  • Annual audit planning, budgeting, executive management engagement, resource allocation and execution of the annual audit plan
  • Preparing and reporting to the different cluster governance structures i.e
  • Risk and Audit Committees etc
  • Attendance and feedback at variance governance structures, with stakeholder and client management a central focus of current role
  • Possess a strong working relationship with all 2nd Line assurance providers, including Enterprise Risk Management, Group Compliance and various Quality Assurance Functions
  • Specialist auditing and management of audits within the entire Santam Group of Companies, including licensed subsidiaries, associate companies and Saham Re, with key focus on all underwriting process, reinsurance outwards (treaty and facultative), reinsurance inwards (fac basis) and reinsurance accounting processes as well as reinsurance recoveries

Senior Specialist Auditor (underwriting, Reinsurance and Claims)

Santam Insurance
05.2014 - 01.2017
  • Specialist auditing of outsourced business functions to include but not limited to underwriting, premium, reinsurance, and claims
  • Process mapping
  • Risk identification and controls adequacy assessment
  • Formulated audit procedures to ensure audit objectives are met
  • Audit testing/execution of audit procedures
  • Formulated findings from exceptions noted in testing
  • Coordinated client management meetings and issued discussions
  • Prepared draft report for senior management to review
  • Client meetings (opening, closing, updates)
  • Mentored and shared knowledge with junior auditors

Risk and Reinsurance Specialist

The Hollard Insurance Company LTD
Johannesburg
04.2007 - 05.2013
  • Reinsurance, underwriting (Personal and Commercial) Treaty and Facultative Operations
  • Large loss claims to reinsurers (including handling complex large losses)
  • SASRIA correspondent
  • Maintained, and enhanced relationships with key stakeholders
  • Underwriting and reinsurance capacity audits including the establishment of accumulation risks on treaties; facultative reinsurance placement and renewals (non-proportional and proportional cover -all classes of insurance)
  • Data analysis on existing business to identify potential over-exposure that requires additional capacity, including risk profiling; reconciliation of data including collating and validating of data, proportional and non-proportional reinsurance accounting calculations (XOL MDP and Quarterly returns)
  • Cash call requests from reinsurers; quarterly proportional reinsurance returns recoveries; payment and calculations of MDPs (minimum and deposit premiums) including any year-end adjustment calculations
  • Monitored and maintained catastrophic losses per event (Aggregated across business units for XOL recoveries)
  • Ad hoc project management (SASRIA, IT Systems)
  • Surplus treaty Reinsurance underwriting on personal and commercial Insurance classes – motor and non-motor risks including high-value vehicles and properties
  • Reinsurance treaty maintenance (set up) on financial reporting system, negotiating specialist treaties with reinsurers
  • Operation and maintenance of division-specific reinsurance treaties; reinsurance risks analysis monthly reviews
  • Performed and maintained the internal reinsurance business model to provide support on buy-downs to Binder Holders
  • Assisting the new business team on the new business take-on process, to ensure that risk exposures for the onboarding of risks outside of risk appetite or treaty protection are adequately protected

Claims Specialist

Hollard Insurance Company LTD
07.2005 - 03.2007
  • Handled claims to include the appointment of assessors/loss adjustors, validation of a claim, authorisation of Claim within the mandate, and Recommendation of Settlement of claim

Claims Negotiator

Mutual and Federal Insurance
11.2003 - 06.2005
  • Handled Claims to include the appointment of Assessors/Loss Adjustors, Validations, Authorisation of Claims, and Recommendations on settlement

Claims Negotiator and Underwriter (Motor)

Clarendon Underwriting Group
09.2002 - 10.2003
  • Intimation to Finalization of Motor, Stolen Vehicle, written-off Vehicles and Glass Claims to Finalization, excluding Recovery claims and motor Insurance Underwriting

Education

Bachelor of Commerce - Short Term (Non-Life) Insurance

Milpark School of Insurance
01.2023 - 01.2027

Advanced Certificate - Short Term (Non-Life) Insurance

Milpark School of Insurance

Higher Certificate - ST Insurance (Non-Life)

Milpark School of Short-Term Insurance

Business Management Programme - undefined

University of Stellenbosch

Santam Leadership Excellence Programme - undefined

University of Cape Town Graduate School of Business

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Wits Language School

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Skills

  • Insurance Industry Expertise

  • Reinsurance Expertise

  • Risk Management

  • Compliance

  • Audit Management

  • Governance

  • Control Assessment

  • Stakeholder Management

  • Client Management

  • Analytical Skills

  • Detail-Oriented

  • Market Risk Management

  • Credit Risk Management

  • Leadership

  • Mentoring

  • Professional Development

Additional Courses Programmes Accreditations

  • Santam Leadership Excellence Programme, University of Cape Town Graduate School of Business, Emotional Intelligence
  • Business Writing
  • Regulatory Exams (RE05)
  • Introductory Programme to Short Term (Non-Life) Insurance-Reinsurance and Personal Lines
  • Practices of Short-Term Insurance
  • COP
  • Wits Language School, 2022
  • FPi, 2013
  • ICiBS, 2005
  • IISA, 2003

Personal Information

  • Date of Birth: 06/08/81
  • Nationality: South African

Working Knowledge Of Acts And Standards

  • Short-Term Insurance Act, 1998 (Act No. 53 of 1998)
  • Financial Advisory and Intermediary Services Act, 2002 (Act No. 37 of 2002)
  • Financial Intelligence Centre Act, 2001 (Act No. 38 of 2001)
  • Board Notice 158 of 2014
  • GOI Standards (Prudential Standards)
  • International Professional Practice Framework for Internal Auditing (IPPF)
  • Global Internal Audit Standards (New and upskilling daily)

Timeline

Bachelor of Commerce - Short Term (Non-Life) Insurance

Milpark School of Insurance
01.2023 - 01.2027

Audit Manager: Group Internal Audit

Santam Insurance
05.2017 - Current

Senior Specialist Auditor (underwriting, Reinsurance and Claims)

Santam Insurance
05.2014 - 01.2017

Risk and Reinsurance Specialist

The Hollard Insurance Company LTD
04.2007 - 05.2013

Claims Specialist

Hollard Insurance Company LTD
07.2005 - 03.2007

Claims Negotiator

Mutual and Federal Insurance
11.2003 - 06.2005

Claims Negotiator and Underwriter (Motor)

Clarendon Underwriting Group
09.2002 - 10.2003

Advanced Certificate - Short Term (Non-Life) Insurance

Milpark School of Insurance

Higher Certificate - ST Insurance (Non-Life)

Milpark School of Short-Term Insurance

Business Management Programme - undefined

University of Stellenbosch

Santam Leadership Excellence Programme - undefined

University of Cape Town Graduate School of Business

undefined

Wits Language School

undefined

undefined

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Mohamed Faisal HoosenInternal Audit Manager: Group Internal Audit | Underwriting And Reinsurance