Mohale Tshwale
Ops Specialist: Mobile Core Operations.
PRETORIA
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
9
9
years of professional experience
6
6
Languages
Work History
Ops Specialist :Mobe Core Operations
Telkom Mobile
06.2023 - Current
- Network Monitoring: Monitor and maintain core network elements (e.g., MSC, EPC, IMS) for optimal performance and capacity.
- Incident Management: Troubleshoot and resolve faults, conduct root cause analysis, and minimize downtime.
- Configuration Management: Implement, verify, and document configuration changes and software upgrades.
- Capacity Planning: Analyze traffic trends and optimize resources to meet performance targets.
- Reporting: Maintain documentation and generate performance and incident reports.
- Security: Apply patches, ensure compliance, and protect the network from cyber threats.
- Deployments: Support the deployment and integration of new technologies (e.g., 5G core, VoLTE).
- Collaboration: Work with vendors, cross-functional teams, and customer care on technical issues.
- Disaster Recovery: Maintain high availability and implement recovery plans for emergencies.
- Training: Guide and train junior team members.
Technical Officer: Mobile (NSO Core & Applications)
Telkom Mobile
03.2018 - 05.2023
- Core Network Operations: Monitor, maintain, and troubleshoot core network elements (e.g., MSC, HLR, IMS, EPC).
- Application Support: Manage mobile applications like SMSC, MMSC, and VoLTE, ensuring seamless integration with the core network.
- Optimization: Analyze traffic and optimize network performance and capacity.
- Incident Management: Respond to faults, perform root cause analysis, and implement fixes.
- Configuration Management: Configure core systems and applications, ensuring proper testing and documentation.
- Capacity Planning: Monitor resource utilization and plan for scaling to meet demand.
- Disaster Recovery: Develop and test recovery plans to ensure high availability.
- Security: Apply patches and ensure compliance with security and regulatory standards.
- Collaboration: Work with vendors and internal teams for technical support and issue resolution.
- Reporting: Prepare performance reports and maintain updated documentation.
- New Services: Support deployment and testing of new services like VoLTE and 5G.
ICT Intern
Openserve
11.2016 - 02.2018
- Core Network Build (Switching & Transmission).
- Network Infrastructures. provisioning(MSAN,GPON,ATN,DLSAM,NE40).
- Commissioning & Decommissioning of NEs.
- Quality Assurance.
- Vendor management.
IT :In-service Trainee
Resolution Circle Pty Ltd
07.2015 - 06.2016
- IT Support.
- Systems Admin.
- Network Support and Design.
- VoIP support and installation (3CX).
Education
PG.Dip - Eng: Computer Systems
Tshwane University of Technology
04.2001 - 04.2023
BTech - Eng: Computer Systems
Tshwane University of Technology
04.2001 -
N. Dip - Eng:Computer Systems
Vaal University Technology
04.2001 -
National Senior Certificate -
Msengi High School
04.2001 -
Skills
- Proficiency in network protocols (eg, SS7, SIP, Diameter)
- Strong troubleshooting skills with tools like Wireshark or other monitoring software
- Experience with network management tools (eg, Huawei CEM, HUAWEI U2020,IRIS)
- Familiarity with virtualization and cloud technologies (egNFV)
- Knowledge of vendor-specific systems (eg, Cisco, Huawei, Amdocs)
Personal Information
- ID Number: 9102066116083
- Date of Birth: 02/06/91
- Nationality: South African
- Driving License: C1
- Marital Status: Single
Timeline
Ops Specialist :Mobe Core Operations
Telkom Mobile
06.2023 - Current
Technical Officer: Mobile (NSO Core & Applications)
Telkom Mobile
03.2018 - 05.2023
ICT Intern
Openserve
11.2016 - 02.2018
IT :In-service Trainee
Resolution Circle Pty Ltd
07.2015 - 06.2016
PG.Dip - Eng: Computer Systems
Tshwane University of Technology
04.2001 - 04.2023
BTech - Eng: Computer Systems
Tshwane University of Technology
04.2001 -
N. Dip - Eng:Computer Systems
Vaal University Technology
04.2001 -
National Senior Certificate -
Msengi High School
04.2001 -
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