MOGOMOTSI MERCIA MONNAPULE
ADMINISTRATIVE ASSISTANT
803 Thabong Street Mapoteng,Kuruman
Summary
Highly Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
SEGONYANA PRIMARY SCHOOL
10.2022 - Current
- Efficient in handling office tasks and maintaining a professional work environment
- Able to effectively communicate with staff, parents, and students
- Skilled in multitasking and managing multiple projects simultaneously
- Paying great attention to detail and ensuring accuracy in all administrative tasks
- Capture quately marks in SA-SAMS.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
ICT/E-ECadre
DEPARTMENT OF EDUCATION
11.2021 - 09.2022
- Experienced ICT/E-ECadre professional with strong knowledge of educational systems
- Skilled in implementing innovative technology solutions to enhance learning outcomes
- Proven track record of successfully training and supporting educators in using technology
- Excellent communication and project management skills for effective collaboration within the department
- Do online admission
- Upload educational applications and contents on teachers' devices.
Educator Assistant
DEPARTMENT OF EDUCATION
12.2020 - 03.2021
- Helping students reach their full potential
- Collaborate with teachers to create engaging lesson plans
- Provide individualized support to students with learning
- Monitor and record student progress and behavior
- Assist with classroom management and organization
- Mark daily attendance register.
Shop Assistant
CHOICE CLOTHING
11.2018 - 04.2019
- Experienced Shop Assistant with strong customer service skills
- Proficient in handling cash transactions and maintaining store cleanliness
- Proven ability to meet and exceed sales targets
- Familiar with merchandising techniques to drive sales and enhance store appearance
- Eager to learn and committed to delivering exceptional service to customers
- Housekeeping.
Shop Assistant
ACKERMANS KURUMAN
10.2017 - 06.2018
- Proficient in handling cash transactions and maintaining store cleanliness
- Proven ability to meet and exceed sales targets
- Familiar with merchandising techniques to drive sales and enhance store appearance
- Eager to learn and committed to delivering exceptional service to customers
- Greeted customers entering store and offered assistance with requirements.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Organized shelves to remove slow moving items and add new merchandise.
- Checked incoming orders and organized new stock.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Increased repeat business with exceptional communication skills that fostered long-lasting customer relationships.
- Promoted special offers and discounts to boost revenue during promotional events or slow periods.
Double Checker
IBI
11.2015 - 05.2016
- Double check size, expiring date, and quantity of the product
- Housekeeping
- Apply FIFO, First IN, First OUT.
Human Resource Management Intern
SOUTH AFRICAN POLICE SERVICE
08.2014 - 03.2015
- Assist with recruitment, employee development, and performance evaluations
- Maintain personnel records and handle confidential information
- Coordinate training programs and promote diversity and inclusion
- Support HR team in compliance with labor laws and policies
- Data capture
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered phone and performed clerical duties to assist human resources department.
Supply Chain Intern
DEPARTMENT OF HEALTH -KURUMAN HOSPITAL
Kuruman
10.2013 - 07.2014
- Assisting with inventory management and procurement processes
- Collaborating with vendors to negotiate pricing and delivery terms
- Conducting research and analysis to optimize supply chain operations
- Supporting the team with data entry and document management
- Receiving stock
- Stock taking.
- Participated in continuous improvement projects aimed at enhancing overall supply chain performance and delivering better value for the organization.
- Gathered data and prepared reports to assist management in making informed decisions regarding supply chain operations.
- Developed strong relationships with suppliers, fostering a collaborative environment that resulted in improved service levels.
Education
N6 HUMAN RESOURCE MANAGEMENT - undefined
NORTHERN CAPE RURAL FET
01.2013 - 05.2013
Skills
Computer literacy
Volunteer Experience
- Sunday School Teacher, SILOAM CHURCH OF GOD, 09/01/23 till date. Compassion, Integrity, Respect and Faith
References
- MS D BLOCK, Supervisor, Department of Health, 053 712 8100
- MS M TSOGANG, HR Clerk, Sourh African Police service, 082 5667641
- MR L.D MONCHO, Principal, Segonyana Primary School, 068 770 6671
Accomplishments
Task
- Responded to over 50+ of customers inquiries each day and parents.
- Event Planning - Successfully planned sunday school event of 100+ children's and adults.
- Travel Planning - Booked accomodation and transport for employees at hospital.
Timeline
Administrative Assistant
SEGONYANA PRIMARY SCHOOL
10.2022 - Current
ICT/E-ECadre
DEPARTMENT OF EDUCATION
11.2021 - 09.2022
Educator Assistant
DEPARTMENT OF EDUCATION
12.2020 - 03.2021
Shop Assistant
CHOICE CLOTHING
11.2018 - 04.2019
Shop Assistant
ACKERMANS KURUMAN
10.2017 - 06.2018
Double Checker
IBI
11.2015 - 05.2016
Human Resource Management Intern
SOUTH AFRICAN POLICE SERVICE
08.2014 - 03.2015
Supply Chain Intern
DEPARTMENT OF HEALTH -KURUMAN HOSPITAL
10.2013 - 07.2014
N6 HUMAN RESOURCE MANAGEMENT - undefined
NORTHERN CAPE RURAL FET
01.2013 - 05.2013
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