Mogomotsi Sito

1st and 2secondline support

• Installing and configuring ubiquity devices
• Network planning and installation
• Radio configuration and IP-phones configuration and installation
• Microsoft Server 2003 - 2012 Microsoft desktop PC OS -Windows 10 Microsoft Active Directory DNS Microsoft Exchange 2007 - 2013 Microsoft Office 365 Server Virtualisation (HyperV and VMware) LAN/WAN (routers, switches, firewall) High level desktop support skills Backup technologies Strong work ethic and ability to work in dynamic work environment
• Ability to problem solve within a technical environment
• Strong communication skills
• Strong customer service approach and team player
• Strong work ethic and ability to work in dynamic work environment
• Network rollout Installation of network at Ubuntu mine in Delmas, when it was starting up and setting up printers and configurion of laptops, network radios,DNS and domain name system.
• Diagnosed network problems involving combination of hardware, software, power and communications issues.
• Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
• Supported users in setup and configuration of wireless bridge networks.
• Reduced downtime for clients by providing efficient technical support and timely issue resolution.
• Conducted regular preventative maintenance on networks to ensure continued stability and performance.

• Was doing 1st line and 2second line support issues.
• Diagnosed network problems involving combination of hardware, software, power and communications issues.
• Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
• Supported users in setup and configuration of wireless bridge networks.
• Reduced downtime for clients by providing efficient technical support and timely issue resolution.
• Conducted regular preventative maintenance on networks to ensure continued stability and performance.