Moeti Mampane

• Greeting visitors
• Managing security and telecommunications systems
• Handling queries and complaints via phone, email and general correspondence
• Transferring calls as necessary
• Taking and ensuring messages are passed to the appropriate staff member in time
• Managing meeting room availability and booking boardrooms
• Preparing vouchers
• Handling transcription, printing, photocopying and faxing
• Maintaining safety and hygiene standards of the reception area

Reason for leaving: Temp

• Managing switchboard-messages, redirecting calls
• Requesting quotations
• Supervisor-clock in system for adding/editing staff improving processes
• Dairy planning
• All correspondence- letters of good standing, vouchers
• Record keeping of vouchers issued- adding to Jonas system
• Ordering of stationery, water for offices and squash
• Loading guests on to nimbus system for access and extending access once expired
• Designing of membership forms for golf pack
• Assisting members with handicap cards and adding new members to the system
• Reordering cards
• Handling all queries for tennis bookings and squash
• Monitoring and reporting faults, tennis, and squash court conditions
• Assisting HOA with correspondence or vi telephonic
• Booking, corresponding, and receipting payment for business club and various other clubs if required
• Taking minutes during the meeting

Reason for leaving: Contract ended

• Meeting with clients virtually or physically during sales visits
• Demonstrating and presenting the company's services
• Establishing new business through cold calling
• Maintaining accurate sales reports
• Attending trade exhibitions, conferences and meetings
• Reviewing sales performance according to sales targets
• Negotiating contracts and packages with clients
• Working towards monthly or annual targets

Reason for leaving: Resigned

• Preparation and processing of sales quotations
• Arranging appointments for and on behalf of allocated Sales Executive
• Obtain customers signed acceptance of quotation and prof of payment before removal is booked and confirmed in writing
• Conducting follow-up and progress calls with clients regarding quotations issued
• Handling of customer enquiries, queries, and problems, facilitating resolution
• Scheduling meetings
• Welcoming guests
• Answering and transferring all incoming calls
• Updating vouchers
• Checking in quests
• Making reservation bookings for accommodation using the opera system
• Assistant banqueting coordinator internship
• Scheduling meetings
• Welcoming guests
• Responsible for the opening and closing of the company
• Issuing of commission invoices
• Assisting the office Manager with all the office duties
• Assisting the banqueting department with request for quotations
• Following up with clients regarding issued quotations
• Answering all incoming calls
• Creating clients' itineraries
• Communicating with hotels regarding availabilities
• Doing weekly travel reports

Reason for leaving: Company close down

Hunting for new business targeting the Government and Corporate clients

• Managed sales cycles from prospecting to closing
• Managed accounts in all assigned territories to client's sales participation, retention advertising revenue and driving redemptions
• Build and maintained relationships with the key stake holders and support them throughout the year with tactical promotions
• Utilized available data effectively to retain clients on a continuous basis
• Communicated and sold new venues and initiatives to the prospective clients daily
• Prepared a variety of status reports, including daily activity, closings, follow-ups, and adherence to my KPIs
• Monitored market and competitor activities

Reason for leaving: Retrenched