Moestaqeem Ahmed
Salesman
Cape Town
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
14
14
years of professional experience
1
1
Language
Work History
Salesperson
Ahk Motor Spares
06.2019 - Current
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Organized promotional events that showcased products while driving brand awareness and generating leads.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Increased sales and customer satisfaction through personalized servicing.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Contributed to event marketing, sales and brand promotion.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Streamlined sales processes to reduce inefficiencies and improve overall productivity.
Salesperson
Progress Motor Spares
02.2010 - 05.2019
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Minimized loss by diligently monitoring inventory levels and promptly addressing discrepancies.
- Assisted management in the implementation of promotional events, driving increased foot traffic and overall sales growth.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Increased sales and customer satisfaction through personalized servicing.
- Issued receipts and processed refunds, credits, or exchanges.
- Greeted customers and helped with product questions, selections, and purchases.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Recommended complementary purchases to customers, increasing revenue.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
Oval North Senior Secondary School
Mitchells Plain, Cape Town South Africa 04.2001 -
Skills
- Cross-selling products and services
- Customer Engagement
- Sales management
- Customer Relationship Building
- Sales process
- Customer care
- Motor Spares industry knowledge
- Complex Problem-Solving
- Product and Service Sales
- Adaptability and Flexibility
References
AYESHA MEYER
Manager, Progress Motor Spares
Phone : 0795444871
ANWAR LARNIE
Mananger, AHK Motor Spares Eersteriver
Phone : 021 9020210 / 0722090649
Timeline
Salesperson
Ahk Motor Spares
06.2019 - Current
Salesperson
Progress Motor Spares
02.2010 - 05.2019
High School Diploma -
Oval North Senior Secondary School
04.2001 -
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