Moegamat Ayoob Palm
Johannesburg South
Summary
Dynamic Sales Executive with over 10 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations. Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
24
24
years of professional experience
Work History
Sales Executive
Hyundai Northcliff
03.2024 - Current
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant experiences to customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
Sales Executive
Southgate Wheels
01.2022 - 02.2024
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of products and policies.
- Worked to meet or exceed targets
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
Sales Executive
Prestige Auto Haus
01.2020 - 11.2021
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
Brake fitter & on car Disc Skimming
Friction Brake
12.2018 - 05.2019
- Fabricated and installed various types of supports for piping systems and implemented proper hanger spacing.
- Fabricated pipe spools for butt weld, socket weld and threaded systems utilizing proper fit up techniques such as root openings on butt weld fittings and set back on socket weld fittings.
- Installed piping for plumbing systems for domestic and HVAC lines.
- Coordinated movement of materials and equipment to job sites.
Windscreen & Glass Fitter
Giant Glass & Aluminium
03.2016 - 05.2018
- Fabricated pipe spools for butt weld, socket weld and threaded systems utilizing proper fit up techniques such as root openings on butt weld fittings and set back on socket weld fittings.
- Fabricated and installed various types of supports for piping systems and implemented proper hanger spacing.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Threaded pipes using piping machines.
Assistant Mechanic
Mino Services Centre
03.2014 - 11.2014
- Coordinated ready access to tools and parts needed for repair and maintenance activities.
- Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
- Performed oil changes, tire rotations and basic vehicle maintenance in alignment with customer requests.
- Promoted shop safety by cleaning work areas and removing hazardous materials.
Call Centre Agent, Inbound & Outbound
Vital Outsourcing
04.2011 - 11.2011
- Telesales for 8ta contracts
- Advised customers about new products and assisted customers in determining best 8ta product for needs.
- Informed clients of policies and procedures.
- Verified and improved quality standards by analyzing customer service metrics.
Shop Assistant
Ultra Voorsienings
01.2009 - 01.2010
- Managing the Store, Stock Take, Overseeing cash ups, Staff Management
- Checked incoming orders and organized new stock.
Sales Consultant
MTN Cosmo Net
01.2007 - 01.2008
- Liaising with clients on a daily basis, Handling of customer queries, Receiving of repaired phones, Liaising with Suppliers
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Created detailed sales presentations to communicate product features and market data.
Sales Consultant
South Africa Abuse Childrens Fund
01.2001 - 01.2003
- Inbound & Outbound Sales, Tele Fundraising
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Education
Motor Mechanic -
Johannesburg College
12.2004
High School Diploma -
Langlaagte Technical School
Johannesburg12.2000
Skills
- Business development and planning
- Sales funnel management
- Lead prospecting
- Professional Networking
- Client Development
- Brand Promotion
- New market penetration
- Sales Presentations
- Database Management
- Lead Generation
- Sales strategy
- Sales Team Leadership
- Sales expertise
- Cold-calling
Drivers License
Code 10 with vaild PDP
References
Upon Request
Timeline
Sales Executive
Hyundai Northcliff
03.2024 - Current
Sales Executive
Southgate Wheels
01.2022 - 02.2024
Sales Executive
Prestige Auto Haus
01.2020 - 11.2021
Brake fitter & on car Disc Skimming
Friction Brake
12.2018 - 05.2019
Windscreen & Glass Fitter
Giant Glass & Aluminium
03.2016 - 05.2018
Assistant Mechanic
Mino Services Centre
03.2014 - 11.2014
Call Centre Agent, Inbound & Outbound
Vital Outsourcing
04.2011 - 11.2011
Shop Assistant
Ultra Voorsienings
01.2009 - 01.2010
Sales Consultant
MTN Cosmo Net
01.2007 - 01.2008
Sales Consultant
South Africa Abuse Childrens Fund
01.2001 - 01.2003
Motor Mechanic -
Johannesburg College
High School Diploma -
Langlaagte Technical School
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