Modise Donald Aau
Mr
Vosloorus
Summary
At Mabewana Primary School, I enhanced student safety and learning outcomes by implementing innovative lesson plans and classroom management strategies, showcasing strong problem-solving and communication skills. My dedication to fostering an inclusive learning environment and providing personalized support led to a noticeable improvement in student engagement and collaboration majoring in English FAL.
I further continued with E-learning Customer Service short course to add to my knowledge and skill for competency and work. This broadened my interest in communication field.
Overview
2
2
years of professional experience
6
6
Certifications
2
2
Languages
Work History
Education Assistant
Mabewana Primary School
12.2020 - 09.2022
- Took attendance, graded assignments, and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Monitored student classroom and outdoors activities to promote student safety.
- Distributed learning materials such as worksheets, textbooks, and group assignments.
- Supervised students in common areas such as cafeteria, library, and playground.
- Prepared instructional materials, including visual aids and handouts, to support the delivery of lessons across various subjects.
- Supported teachers in maintaining a safe learning environment by monitoring student behavior during class transitions and extracurricular activities.
- Assisted teachers in developing comprehensive lesson plans that catered to diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Engaged students in learning through effective classroom management techniques that promoted active participation and collaboration.
- Improved classroom management by implementing positive reinforcement strategies and clear expectations.
- Participated in professional development opportunities and attended in-services and seminars.
Education
NDIP Sound Engineering - Engineering
Academy of Sound Engineering
Johannesburg Skills
Communication skills
Verbal and written communication: The ability to clearly and concisely convey information
Active listening: Listening attentively to customers and understanding their concerns
Clear language: Using clear, concise language and avoiding jargon
Problem-solving skills
Analytical skills: Diagnosing and resolving customer issues
Proactive approach: Anticipating customer needs and providing solutions before problems escalate
Tenacity: Staying persistent and doggedly working through difficult situations
Empathy
Understanding customer concerns: Being able to understand what customers are going through and provide compassionate support
De-escalating tense situations: Using empathy to help build rapport and calm down customers
Other skills
Patience: Being able to deal with challenging customers and situations
Teamwork: Working well with others to share insights and achieve common goals
Time management: Managing time efficiently to handle multiple tasks
Product knowledge: Having a deep understanding of the company's products or services
Attention to detail: Being precise when logging customer interactions and following up on issues
Certification
Microsoft User
Timeline
Supply Chain Management
03-2025
Basic First Aid Treatment In Workplace
10-2024
Customer Service
11-2022
Microsoft User
08-2022
Microsoft Office 101
08-2022
Internet Safety
03-2022
Education Assistant
Mabewana Primary School
12.2020 - 09.2022
NDIP Sound Engineering - Engineering
Academy of Sound Engineering
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