Sinazo Sondzaba
Olifantsfontein
Summary
Economics Honours graduate with professional experience in financial analysis, risk assessment, escalation management, and stakeholder engagement within regulated financial services environments. Demonstrates strong analytical capability, structured decision-making support, and the ability to interpret complex financial and operational information to support risk-based outcomes.
Experienced in assessing client information, supporting management reporting, resolving escalated matters, and maintaining compliance within high-volume operational environments. Skilled in research, report writing, stakeholder coordination, and administrative oversight, with exposure to banking and insurance operations.
Currently strengthening governance and public finance knowledge through National School of Government (NSG) training in ethics, financial management, governance, and accountability frameworks. Interested in opportunities within development finance, banking, portfolio management, credit risk, and restructuring environments where analytical and problem-solving skills can contribute to sustainable business and client outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Analyst
Capitec Bank
Sandton, South Africa
12.2024 - 05.2026
- Conducted risk reviews on insurance applications to assess compliance with underwriting guidelines, internal policies, and regulatory frameworks.
- Supported underwriting and actuarial teams through data analysis, documentation review, and administrative coordination.
- Analysed client and policy information to identify risk indicators and ensure accurate assessment outcomes.
- Prepared reports, presentations, and supporting documentation for operational and decision-making purposes.
- Coordinated communication between brokers, clients, underwriters, and internal stakeholders to support efficient workflow processes.
- Managed high volumes of confidential client information with accuracy and attention to compliance requirements.
- Assisted with process coordination, workflow management, and policy-related administrative functions within a regulated insurance environment.
Underwriting Administrator
SCOR Africa Limited
Rosebank, South Africa
02.2020 - 09.2024
- Provided analytical and administrative support within a policy-driven insurance and reinsurance environment, contributing to structured decision-making and compliance with governance frameworks.
- Supported planning and coordination functions through data analysis, reporting, and workflow management, enhancing operational efficiency and consistency.
- Assisted in monitoring the implementation of internal policies and procedures, ensuring adherence to regulatory, audit, and governance standards.
- Compiled analytical reports, presentations, and submissions to support management decision-making and oversight processes.
- Coordinated communication between internal teams and external stakeholders to facilitate information flow and timely resolution of operational matters.
- Supported research and analysis relating to risk profiles, economic trends, and portfolio performance to inform assessment and planning activities.
- Maintained accurate records and documentation to support audit processes, compliance reviews, and effective information management.
Academic Tutor
University of Fort Hare
Alice , South Africa
01.2019 - 12.2020
- Assisted students with economic concepts and academic performance improvement.
- Facilitated lectures, tutorials, and exam invigilation.
- Strengthened communication, presentation, and instructional skills.
Education
NQF 5 - Wealth Management
Insurance Sector Education and Training Authority
Johannesburg2025
Honours - BCom Economics
University of Fort Hare
Alice01-2020
BCom - Business Management and Economics
Walter Sisulu University
01-2019
Skills
Financial Analysis
Credit Risk Assessment
Affordability Assessment
Escalation & Complaint Resolution
Stakeholder Engagement
Portfolio Monitoring
Regulatory Compliance
Risk Identification & Mitigation
Report Writing & Documentation
Banking Operations
Client Relationship Management
Research & Analysis
Problem Solving & Decision Support
Governance & Accountability
Microsoft Excel & Microsoft Office
Administrative Coordination
Workflow & Process Management
Attention to Detail
Communication & Interpersonal Skills
Time Management & Deadline Management
References
- Waseem, Gangat- " Capitec Business Bank"
Team Leader
waseemgangat@capitecbank.co.za
0814649448 - Brice Salance - "SCOR Africa Limited "
Head of Actuarial
bricesalence@gmail.com
082 044 4184
- Edward Mutambirwa - "University of Fort Hare"
Lecturer
+44 7425 185049
eddiesshamu@gmail.com or e.mutambirwa@wlv.ac.uk
Languages
English
Proficient
C2
PERSONAL ATTRIBUTES
• Analytical and detail-oriented
• Professional and highly organised
• Strong problem-solving ability
• Able to work effectively under pressure
• Strong interpersonal and stakeholder engagement skills
• Adaptable and quick to learn
• Ethical and accountable
• Strong communication skills
• Able to manage confidential information with discretion
• Deadline-driven and results-oriented
• Team player with the ability to work independently
• Resilient and solution-focused
Certification
- Financial Management Delegations of Authority in the Public Service – Strengthened understanding of public sector financial governance, accountability, and compliance requirements.
- Ethics in the Public Sector and GAAP principles
Timeline
Account Analyst
Capitec Bank
12.2024 - 05.2026
Underwriting Administrator
SCOR Africa Limited
02.2020 - 09.2024
Academic Tutor
University of Fort Hare
01.2019 - 12.2020
NQF 5 - Wealth Management
Insurance Sector Education and Training Authority
Honours - BCom Economics
University of Fort Hare
BCom - Business Management and Economics
Walter Sisulu University