Modiehi Sifumba
IT Technical Analyst
Johannesburg,GP
Summary
I am a self-motivated and driven individual who enjoys being part of a successful and productive team. I am quick to grasp new ideas and concepts, and to develop innovative and creative solutions to problems. I have done projects that involved building small networks to enterprise networks, using routing protocols, trunking, Etherchanneling, FHRP(First Hop Redundancy Protocol), patch paneling, Vlans and inter-Vlans and also troubleshooting. I can also create and manage active directories(User Accounts).
Overview
2
2
years of professional experience
7
7
years of post-secondary education
8
8
Certifications
Work History
Data Capturer
GDE
Johannesburg
11.2021 - 12.2021
- Added documents to file records and created new records to support filing needs.
- Collect and capture data of ECD participants. Update information and ensure accuracy and credibility on the system.
- Verified accuracy and validity of data entered in databases
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
Waitress
Piza e Vino
Rosebank
03.2018 - 10.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Certifications - Information And Communications Technology
Sci-Bono ICT Academy
Johannesburg 03.2020 - 11.2021
High School Diploma -
Mphethi Mahlatsi Secondary
01.2008 - 11.2012
Skills
Good Customer Service
Teamwork and Collaboration
Hardware and software installation
Helpdesk support
Operating system testing
Email account set up
Troubleshooting
Certification
Cisco Certified Cyberops Associate
Reference
Available on Request
Timeline
Data Capturer
GDE
11.2021 - 12.2021
Cisco Certified Cyberops Associate
10-2021
Cyberops Associate
09-2021
Cybersecurity Essentials
08-2021
Cisco Certified Networking Associate(CCNA)
07-2021
Enterprise Networking, Security And Automation(ENSA)
07-2021
Switching, Routing And Wireless Essentials(SRWE)
05-2021
Introduction To Networks(ITN)
04-2021
IT Essentials
11-2020
Certifications - Information And Communications Technology
Sci-Bono ICT Academy
03.2020 - 11.2021
Waitress
Piza e Vino
03.2018 - 10.2019
High School Diploma -
Mphethi Mahlatsi Secondary
01.2008 - 11.2012