Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Criminal Offence
Additional Information
Timeline
Generic
Sibongiseni Wiseman Mnomiya

Sibongiseni Wiseman Mnomiya

National Control Room Operator
Johannesburg

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Recent graduate with foundational knowledge in Public Relations and hands-on experience gained through academic projects. Demonstrates strong teamwork, problem-solving and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

20
20
years of professional experience
7
7
years of post-secondary education
4
4
Languages

Work History

Watchkeeper

Bidvest Protea Coin
03.2023 - Current
  • Managing Local and International Staff Movement
  • Environmental Scanning
  • Monitoring of Situation and Operational communication System
  • Monitor and Record Breach Activities
  • Detecting Hazards and Risk Threats
  • Detecting and Avoiding Serious Incidents from Taking Place
  • Data Entry
  • Data Analysis
  • Social Media Engagement
  • Briefing on Security Developments
  • Analyzing Crisis and Risks
  • Providing Support and Guidance To The Team
  • Paying Attention to Detail While Completing Assignments

National Control Room Operator

Servest (Pty) Ltd
07.2017 - 03.2023
  • CCTV (Avigilon, TeleEye, IVMS, Hikvision and SmartPSS)
  • Alarms (Listener Lite and WebEye)
  • MIX Telematics Vehicle Tracking
  • CiiMS Online Intelligence
  • ITALK PTT and Sefeko Guard Monitoring
  • Reports Compilation
  • Liaison with Clients and Managers
  • Handling Clients' Complaints
  • Logging Service Calls
  • Risk Assessment
  • Investigation
  • Biometric Access Control
  • General Office Duties and Answering Calls

Resigned

Control Room Coordinator

Tactical Reaction Security Services (TRSS)
02.2016 - 05.2017
  • Completing Postings Sheets/ Bookings
  • CCTV (TeleEye)
  • Monitoring Alarms (Listener Lite Suite)
  • Patrol System (Observer/ Bloodhound)
  • GeoTab Vehicle Tracking
  • Daily Reports
  • Handling Clients' Complaints
  • Online Intelligence
  • General Office Duties and Answering Incoming Telephone Calls
  • Resolved Issues Through Active Listening and Open-ended Questioning, Escalating Major Problems to Management
  • Entering Data, Generated Reports and Producing Tracking Documents.
  • Contract Ended

Weighbridge Controller

InterWaste (Pty) Ltd
01.2015 - 02.2016
  • Weigh in Vehicles
  • Data Capturing and Filing
  • Identifying Inferior Material
  • Completing Trip Sheets
  • Biometrics Access Control Administration
  • Time & Attendance Administration
  • Loading, Offloading Scrap Waste
  • Assisting Driver with Directions and Planning Trips
  • Mentored junior staff members, fostering a positive work environment conducive to professional growth and development.

One Year Contract Ended

Security Supervisor

24/7 Security Services
09.2012 - 01.2015
  • Access Control
  • CCTV Operation
  • Data Entry
  • Posting Sheets
  • Key Control
  • Sorting Invoices with Loading Sheets
  • Answering Telephone Calls
  • Daily Reports
  • Supervising Staff and General Office Duties
  • Maintaining a Secure Environment For Employees and Visitors by Enforcing Access Control Policies and Visitor management Procedures.
  • Recorded Incident Reports With Detailed Accounts of Occurrences.
  • Day-to-day Management Of The Teams Ensuring That Security Standard Operating Procedures (SOP) Are Followed
  • Conducted regular patrols of facility to detect and deter security threats.
  • Resigned

Control Room Operator (Controller)

Africa Security Solutions
02.2011 - 09.2012
  • Completing Postings Sheets/ Bookings
  • CCTV
  • Monitoring Alarms (Listener Lite)
  • Answering Telephone Calls
  • Daily Reports
  • Assisting Staff & Management with Other Duties
  • Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
  • Contributed to a significant reduction in incidents through consistent enforcement of safety guidelines within the control room environment.
  • Resigned

Security Officer

Peaceforce Security Group
11.2009 - 02.2011
  • Access Control
  • Guarding
  • Patrol
  • Customer Service
  • Reporting Suspicious Activities and Persons To The law Enforcement.
  • Resigned

Site Supervisor

Riskcon Security Holdings
05.2005 - 11.2009
  • Random Checks
  • CCTV
  • Postings
  • Site Supervision
  • Compilation of Daily/ Weekly Reports
  • General Office duties and Customer Service
  • Resigned

Education

Grade 12 - Zulu, English, Afrikaans, Biology, Geography, History

Prince Mnyayiza High School
Nongoma, KwaZulu-Natal, South Africa
01.2003 - 12.2003

Diploma - Public Relations

University of South Africa (UNISA)
Pretoria, Gauteng, South Africa
01.2021 - 12.2024

University Of South Africa (UNISA)
Pretoria, Gauteng, South Africa
04.2020 - 12.2020

Higher Certificate - Public Relations Practice

Boston City Campus & Business College
Orange Grove, Gauteng, South Africa
06.2014 - 06.2015

Short Course - Public Relations

University Of South Africa (UNISA)
Pretoria, Gauteng, South Africa
01.2018 - 06.2018

Essential Management Skills -

International Business Management Institute
Berlin, Germany (Online Course)
09.2017 - 04.2018

Skills

Communication

Personal Information

  • ID Number: 8505056139082
  • Dependents: 2
  • Health Status: Good
  • Date of Birth: 05/05/85
  • Gender: Male
  • Nationality: South African
  • Driving License: Code 10 (C1) + PDP + Own Reliable Vehicle
  • Marital Status: Single

Accomplishments

  • True Blue Award from Standard Bank
  • R15 000 Study Bursary from The New Age

Criminal Offence

None

Additional Information

Hard Worker, Fast Learner, Honest and Reliable. Able To Work Under Pressure.

Timeline

Watchkeeper

Bidvest Protea Coin
03.2023 - Current

Diploma - Public Relations

University of South Africa (UNISA)
01.2021 - 12.2024

University Of South Africa (UNISA)
04.2020 - 12.2020

Short Course - Public Relations

University Of South Africa (UNISA)
01.2018 - 06.2018

Essential Management Skills -

International Business Management Institute
09.2017 - 04.2018

National Control Room Operator

Servest (Pty) Ltd
07.2017 - 03.2023

Control Room Coordinator

Tactical Reaction Security Services (TRSS)
02.2016 - 05.2017

Weighbridge Controller

InterWaste (Pty) Ltd
01.2015 - 02.2016

Higher Certificate - Public Relations Practice

Boston City Campus & Business College
06.2014 - 06.2015

Security Supervisor

24/7 Security Services
09.2012 - 01.2015

Control Room Operator (Controller)

Africa Security Solutions
02.2011 - 09.2012

Security Officer

Peaceforce Security Group
11.2009 - 02.2011

Site Supervisor

Riskcon Security Holdings
05.2005 - 11.2009

Grade 12 - Zulu, English, Afrikaans, Biology, Geography, History

Prince Mnyayiza High School
01.2003 - 12.2003
Sibongiseni Wiseman MnomiyaNational Control Room Operator