Mnisi Itumeleng

• Responsible for maintenance, fault finding, MV switching, gas testing, installation, and repair of mining electrical equipment while ensuring compliance with mining safety standards and minimizing downtime.

• Responsible for maintenance, fault finding, MV switching, gas testing, installation, and repair of mining electrical equipment while ensuring compliance with mining safety standards and minimizing downtime.

• Proactively monitored customer networks and services, resolved first-line support incidents, performed network troubleshooting, managed LAN/WAN systems, ensured SLA compliance, logged faults, and provided continuous customer updates using tools such as Remedy, Smarts, Cherwell, and HP systems

• Responsibilities and Duties
• Responsible for quality assurance testing of repaired mobile devices, fault verification, performance testing, and ensuring compliance with MTN quality standards before customer release.Assess the handsets from technicians, check if they managed to repair the reported fault

• Modules Obtained
• New Venture Creation
• Business Communication
• Professional Behaviour
• Financing a new Business Venture
• Business Operation
• Innovation and Creativity
• Managing Resources
• Legislation

• Responsibilities and Duties
• To assist in printing and enlarging photos
• Collaborated with marketing team to execute promotional campaigns and enhance product visibility.
• Developed and maintained strong client relationships to drive repeat business.
• Conducted market research to identify customer needs and optimize sales strategies.

Studied electrical installations, motor control, fault finding, maintenance, industrial electronics, and troubleshooting of low and medium voltage systems. Skilled in electrical safety, technical drawings, and industrial machinery.

• Recipient of Merrit Certificate at colliery Training college
• Completed Coursework:Medium voltage switching.
• Completed Coursework: Microsoft word,Microsoft Excel,Microsoft powerpoint,Microsoft outlook,Email,Internet Browsing,File Management and Basic Troubleshooting.

Completed high school studies with a focus on Mathematics, Physical Sciences, English, and Life Orientation. Developed strong communication, problem-solving, teamwork, and computer skills through academic projects and school activities. Demonstrated discipline, time management, and the ability to work under pressure in a structured learning environment.