MNCEDISI MTHEMBU
HR Delivery Lead
Durban
Summary
With a strong nine-year background in the FMCG sector, I bring extensive expertise as a results-driven HR and sales professional. My focus areas include HR operations, employee relations, and strategic sales execution. I have a proven track record of leading HR service delivery, streamlining workflows, and improving team performance. I excel in driving revenue growth, engaging stakeholders effectively, and implementing process automation to align business objectives with operational efficiency. I am dedicated to leveraging my HR and sales skills to drive business success and elevate the employee experience.
Overview
17
17
years of professional experience
Work History
Acting HR Delivery Lead
Genpact
12.2024 - Current
- Led HR service delivery, ensuring alignment with corporate goals and adherence to policies
- Cultivated and guided HR teams, enhancing teamwork and operational efficiency
- Oversaw HR administration, enforced compliance, and refined processes for peak performance
- Analyzed performance indicators, improved processes, and advocated for technological integration
- Guaranteed efficient use of HR platforms and strict compliance with employment regulations
- Served as the primary contact for stakeholders, ensuring smooth HR service execution
HR Management Trainee
Genpact
08.2021 - 12.2024
- Maintain employee records in SAP, 365
- Address employee queries and ensure Compliance
- Collaborate with talent, payroll, and L&D teams
- Handle terminations, onboarding, and disciplinary records
- Coordinate HR projects and awards programs
HR Coordinator
Coca-Cola Beverages SA
04.2021 - 07.2021
- Addressed employee inquiries and ensured strict compliance with company policies
- Facilitated union meetings, disciplinary procedures, and formal hearings
- Conducted comprehensive training for teams on policy adherence and leave management
- Managed cases pertaining to death, disability, time off, and leave administration
- Spearheaded wellness programs and initiatives to promote employee health and productivity
Account Manager
Coca-Cola Beverages SA
05.2019 - 03.2021
- Fostered and sustained pivotal client relationships, enhancing business retention
- Catalyzed sales expansion via strategic planning and market analysis
- Executed comprehensive client reviews to pinpoint and seize growth opportunities
- Negotiated contracts with a focus on optimizing value for all stakeholders
- Partnered with cross-functional teams to deliver tailored solutions that address client requirements
Preseller Merchandiser
Coca-Cola Beverages SA
10.2016 - 04.2019
- Consistently met and exceeded daily and weekly sales targets
- Cultivated robust customer relationships, enhancing client retention
- Effectively maintained merchandising and point-of-sale displays
- Successfully upsold products, broadening customer purchase portfolios
- Elevated Coca Cola's brand visibility, contributing to its market success
Supervisor and Facilitator
Department Of Education:Masifundisane Adult Literacy Campaign
02.2008 - 01.2009
- Spearheaded community engagement initiatives, liaising with schools and stakeholders to enhance adult literacy programs
- Delivered strategic support and leadership to adult learning centers, optimizing program delivery and impact
- Fostered dynamic partnerships among educators, learners, and community groups, bolstering literacy advancement efforts
Education
BCom Hons - Human Resources and Industrial Relations
University Of KwaZulu Natal
DurbanBachelor of Science - Industrial and Clinical Psychology
University Of KwaZulu Natal
DurbanGrade 12 - Physical Science and Mathematics
Mziwethu High School
Contacts
mwmthembu@outlook.com, 082 371 0564, Durban, Durban, KZN, South Africa, 4037
Personal Information
Driving License: Code 10
References:
- Oomeshree Perumal- HR Manager- Genpact-0795175808
- Nomzamo Mthembu- CSI Specialist Coca-Cola Beverages SA-0795269453
- Thuli Radebe- HR Specialist-Coca-Cola Beverages SA-0827768719
Timeline
Acting HR Delivery Lead
Genpact
12.2024 - Current
HR Management Trainee
Genpact
08.2021 - 12.2024
HR Coordinator
Coca-Cola Beverages SA
04.2021 - 07.2021
Account Manager
Coca-Cola Beverages SA
05.2019 - 03.2021
Preseller Merchandiser
Coca-Cola Beverages SA
10.2016 - 04.2019
Supervisor and Facilitator
Department Of Education:Masifundisane Adult Literacy Campaign
02.2008 - 01.2009
Bachelor of Science - Industrial and Clinical Psychology
University Of KwaZulu Natal
Grade 12 - Physical Science and Mathematics
Mziwethu High School
BCom Hons - Human Resources and Industrial Relations
University Of KwaZulu Natal
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