Mmoelo Matabane

I regard myself as a hardworking and goal oriented person. I am always willing to improve and learn new things in future and I would like to see myself working for a big commercial concern or company, where I hope to blend my academic experience.

• Present, Customer service Administrator, GUD Holdings, Customer Order Capture/Processing, Order Confirmation, Customer Communication and Order Management, Overdue Order Management and escalation, Reverse logistics including inventory credit note processing, Customer performance reporting and cross functional customer information sharing, Take part in continuous improvement and gap closing measures
• Sales Administrator/Trade Marketer Assistance, Diplomat SA, Internal Sales Administration, Profoma invoice for COD customers, Capturing on SAP, Liaising with dispatch to coordinated orders for deliveries/Collection, Knowledge of QV by Brand, Material and Customer and VLookup, Planning and Handling Queries on daily bases, Schedule and verifying meeting appointment, Minutes taking, Booking and set-up of meeting rooms, Courier documents to other regions, Reporting KBD Claims, Booking out POSM from Pop warehouse, Daily Sales Report Nationally on Ivy Distributor, Draw monthly Report across all brands of Point of sale (P&G and Mondelez), Control and update the Permanent Point of Sale tracker on a weekly basis, by liaising with Shared Services, Grouping photos according to their Brand, General assistance and back up for ASM
• 02/2014, Admin Clerk, Firestone/Bridgestone, Assist to ensure optimal stock holding distribution of stock, Do Firestone stock allocation for each region on a daily basis, Ensure timeouts and accurate submission of documents, Liaise with customers and planning department to ensure accurate, Liaise with Logistics to ensure that tyres are delivered timorously using SAP, Monitor OTW stock and current Stock on hand, Plan loads according to on the way stock, Prepare delivery schedule sheet, Arrange loads with the transporter while optimizing loads to in order to reduce transport costs, Compile stock take report on a monthly basis and rectify discrepancies, Liaise delivery schedule, Efficient office administration
• 03/2013, 02/2014, Receptionist, MaxT Solution, Helpdesk, receiving clients and directing them to the relevant personnel, Attended to calls and screening calls, Sending, sorting and distributing of incoming and outgoing mail, Receiving parcels and signing of packages, Courier parcels and documentation
• 04/2012, 11/2012, Receptionist, 1 time Airline, Helpdesk, attended to calls and screening calls, Arranging board rooms meetings, Receiving and signing of packages, Arranging of interviews, Sending massages by email to all Staff
• 10/2008, 04/2012, Call Centre Agent, 1time Airline, Flight bookings /Car Reservations (Avis), Attended to calls, Processing flight bookings on the computer, Handling queries and Bank authorization, Faxing and Checking availability /Special needs Using BAS System
• 10/2007, 06/2008, Call centre Operator, Parmalat DC, Attended to calls, Receiving processing orders on the computer, Attending fax, Filling (Demons), Handling queries
• 08/2007, 10/2007, Receptionist, Ebotse Contractions, Screening calls and attended to calls, Noting massages and Supplying quotations, Receive supplier stock
• 08/2006, 09/2007, Edcon, Order picking using scan, Labelling of packages on the computer
• 05/2005, 08/2006, Sales marketer, Trade centre, Customer service and promotion

• ID Number: 8001100655083
• Nationality: South African

• Mr Mduduzi Mahlalela Customer service Manager(GUD HOLDINGS) 0832790430
• Ms Dorah Ditshwene, Trade Marketer Manager/Diplomat Distributors,083 2670671
• Mrs Adel Mann, Sales Co-ordinator (OTR Dept./Bridgestone), (011)387-2425
• Ms Annamarie Leach, Office Manager (Maxtsolutions/Bridgestone), (011)923-7588
• Mrs. Busiwe Maqungo, 1 time airline, (011) 928-2000
• Ms. Maggie Visser, Pamalat Distribution Center, (012) 621 5402