Mmeli Nhlanhla Ndwalane

Managed vendor relationships, ensuring timely service delivery and optimal performance.

• Reduced overhead costs through efficient resource allocation and rigorous budget management.
• Applied lean principles in operations management, significantly minimising waste.
• Liaised with stakeholders to improve communication and streamline decision-making processes.
• Coordinated cross-functional teams to meet project milestones within specified timelines.
• Fostered continuous learning culture, enhancing overall workforce competency levels.
• Created a collaborative work environment that promoted positive team dynamics.
• Led administrative staff to ensure compliance with health and safety regulations.

• Developed standard operating procedures to enhance inter-departmental efficiency.
• Implemented new filing systems to facilitate document retrieval.
• Provided exceptional customer service, boosting client satisfaction.
• Established robust client relationships to optimise service delivery.
• Maintained accurate records to ensure regulatory compliance.
• Updated office policies in alignment with current regulations and laws.
• Trained junior staff to improve their skills and job knowledge.
• Managed queries through in-person interactions, phone calls, and emails with professionalism.
• Served as official representative of organisation to public groups or government agencies.

• Led after-school clubs, facilitated students' participation in extracurricular activities.
• Coordinated school trips, broadened the pupils' cultural exposure and understanding.
• Assessed student progress, provided constructive feedback for improvement.
• Adjusted teaching methods according to individual student's needs, ensured inclusive learning environment.
• Organised school events such as sports day or concerts showcasing student talents beyond academics.