MMATSHUPSA MAMPANE

• Increased sales revenue by developing and maintaining strong relationships with key clients.
• Facilitated cross-functional communication between sales, technical support, and logistics teams, ensuring seamless service delivery to customers.
• Provided timely feedback to product development teams regarding customer needs and preferences, driving continuous improvement efforts across the organization.
• Developed comprehensive account plans for high-priority clients, leading to improved retention rates and long-term partnerships.

• Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
• Expanded market share through effective prospecting, lead generation, and negotiation skills.
• Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
• Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.

Ensured superior customer service and grew revenue through volume and net pricing (involved correct product mix and to support volume targets)

Developed cycle route plans and required visits for merchandisers and trade 3rd party prompt sales reps in his region.

Discussed Sales Volume, Value and EBITDA Growth with customers to help achieve growth objectives for agreed Sales Area/accounts as well as implementing promotion plan

Managing up to date knowledge of pricing of several Independent Wholesalers and their product availability across the strategic Supplier’s range

Total product availability drives in within existing channels on the informal and formal markets. e.g., Spaza shops, General traders, Masscash & independent wholesales.

Speed to market – ensure temporary point of sale material is constantly available to support the brand visibility and point of reference to the consumers of the Twizza brand.

Built trust and managed mutually beneficial relationships with Independent and Township Wholesalers

Understanding of working with manufacturer and distribution channel, responsible for numeric distribution by SKU

Sales Volumes and Market Share:

Ensure sales team reach monthly, quarterly, and annual targets.

Identify opportunities to increase sales and volumes.

Monitor opposition activity and provide clear analyses on opposition strategy.

Ensure sales team achieve regional market-share and availability targets.

Key Accounts:

Ensuring correct implementation of key accounts’ strategy and that the business achieves key account targets.

Maintain good working relationships with key account clients and conduct monthly key account reviews.

Conduct and manage rebate negotiations, ensure timely payment of performance rebates.

Manage display / forward share and RSP’s.

Management of Sales Drivers:

Ensuring that the national strategy plan is effectively implemented in all the channel of the Markets.

Ensure that regional activities are innovative, get people’s attention and capture their interest.

Ensuring that Marketing receives accurate and insightful feedback on

Manage company assets to ensure best value-added outcome for the business.

Ensuring pricing, distribution and forward share objectives are met.

Financial Control and Credit:

Ensure the Regional Distributors carry sufficient stock and that are managed efficiently (FiFO).

Manage Rebate and Cycle Deal expense accounts as per agreed standards.

Manage Non-Key Account Discount Budget as per agreed standards.

Ensure the credit policy is communicated to and understood by all customers.

Promote good teamwork between Credit Controllers and Sales Reps

Manage sales team’s use of petrol cards, credit cards, vehicles, entertainment allowances.

Compile and submit a monthly vehicle condition report on sales team vehicles.

People Management and Personal Development:

Hold performance review sessions and conduct reviews with sales rep members.

Development plans and identify training needs.

Ensure staff understand company’s mission statement, goals, and strategic priorities.

Organize team building and goal setting sessions.

Ensure that staff adhere to the company’s code of conduct.

• Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
• Achieved increased sales through collaboration with store personnel, focusing on product visibility in key locations.
• Communicated product information with confidence and educated consumers about company.
• Managed inventory levels at promotional events to ensure adequate product supply while minimizing waste or shortages.
• Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
• Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
• Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
• Collaborated with marketing team to develop and implement local marketing strategies, raising brand awareness.